Medical Receptionist / Practice Supervisor - Capalaba

RGIT Australia; Redland City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Attractive salary

Bonus

Career development

Rewards & recognition program

Job summary

Qualitas Health Care Australia is seeking a Medical Receptionist / Practice Supervisor for our Capalaba, Queensland start-up. You will manage day-to-day operations, support our healthcare professionals, and report to the Director of Operations.

You will supervise HR, maintain financial records, drive business development, and ensure quality standards to deliver excellent patient care across the clinic.

Qualifications

• Proven Management and Leadership experience in the healthcare industry.
• Patient-focused approach to service provision.
• Excellent organizational and time management skills.
• Outstanding interpersonal and written/verbal communication skills.
• Minimum of 3 years’ experience in a similar role.
• Experience in setting up a new Medical Practice is desirable.

Responsibilities

• Manage and provide day-to-day operations of a medical practice.
• Supervise human resources and staff.
• Maintain financial records and drive business development.
• Ensure quality standards to support clinicians in delivering high-quality patient care.

Job description

Medical Receptionist / Practice Supervisor - Capalaba

Qualitas Health Care Australia is one of Australia’s leading healthcare providers with a network of Medical, Dental and Radiology Practices. Today, we have established over 40+ Medical Centres across Australia with in our Primary Care division and are proud to support 350+ Medical Professionals with highly skilled nursing and administration staff.

The Role

We are looking for a Receptionist/ Practice Supervisor to join our new start-up practice in Capalaba, Queensland. In this role, you will manage and provide support to our employees and Healthcare Professionals. Reporting to the Director of Operations, you will be responsible for managing the day-to-day operations of running a well-established medical practice.

The successful candidate will have a strong business acumen and must be able to supervise human resources, maintain financial records, increase business development, and maintain quality standards to ensure our medical professionals are provided with both non-clinical and clinical support to be able to provide the highest level of care to our patients.

The Requirements

• Must have demonstrated experience in trouble-shooting operational issues.
• Identify areas of improvement and liaise with various stakeholders including internal stakeholders.
• Maintains knowledge of legislation to ensure compliance standards are upheld.
• Supervision of performance and maintenance of all operating systems.
• Management and supervision of all employees.
• Experience in working with confidentiality regarding patient and practice information.
• Have the ability to work cooperatively and with autonomy.
• Can show a demonstrated commitment to ongoing professional development.
• Experienced liaison management with a team of doctors to ensure efficiency and smooth running for the clinic’s daily operations.

The Successful Candidate

• Proven Management and Leadership experience working with in the healthcare industry.
• Must be able to demonstrate a patient focused approach in service provision.
• Excellent organizational and time management skills.
• Possesses outstanding interpersonal and communication skills, both written and verbal.
• Must have a passion for working with people and an approachable management style.
• Previous experience working in healthcare.
• Minimum of 3 years’ experience in similar role.
• Experience in setting up of new Medical Pactice is desirable, but not essential.
• Long term career and development opportunities.
• Experienced teams to provide operational support.
• Rewards and Recognition Program.
• Attractive salary plus bonus.