Master - Permanent Full Time

Kelsian Group; South Australia; Remote; AUD 34,000 - 48,000; Full time

Job summary

Kelsian Group is seeking a friendly, tech-savvy OC Short Stays Host to enhance guest experiences across South Australia’s Mid Coast region (McLaren Vale, Myponga). This contract role offers flexible hours, with responsibilities spanning check-ins, bookings, and recommendations to ensure unforgettable stays.

You'll manage guest communications, maintain high cleanliness, and provide local insights, adapting to seasonal demand while working remotely from the South Australia region.

Qualifications

• Excellent communication and guest service abilities.
• Comfortable using online booking platforms and smart home devices.
• Strong attention to detail and high cleanliness standards.
• Proactive and solutions-focused, able to adapt to varying schedules.

Responsibilities

• Communicating with guests in a friendly, professional, and timely manner.
• Managing bookings, enquiries, and guest requests.
• Ensuring properties are presented beautifully and meet high cleanliness standards.
• Going above and beyond to make guests feel special - with thoughtful touches and local recommendations.

Skills

Communication

Tech-savvy

Attention to detail

Proactive

Flexibility

Tools

Booking platforms

Smart home tech

Job description

Professional Host – Expression of Interest – Remote

Are you a people person who loves making others feel welcome? Do you thrive on going above and beyond to create unforgettable experiences? If you're tech-savvy, highly communicative, and obsessed with top-tier hospitality, we'd love to hear from you!

About the Role:

As an OC Short Stays Host, you'll be the friendly face behind our guest experience. From seamless check-ins to heartfelt recommendations, you'll ensure every stay is exceptional. You'll also handle bookings, messages, and minor troubleshooting - all with a warm, can-do attitude.

This is a subcontracting position with hours that will vary depending on the season and volume of bookings. It is best suited to someone seeking additional, flexible work. The Hosting role will support bookings throughout South Australia's Mid Coast region (McLaren Vale, Myponga).

What You'll Be Doing:

• Communicating with guests in a friendly, professional, and timely manner
• Managing bookings, enquiries, and guest requests
• Ensuring properties are presented beautifully and meet high cleanliness standards
• Going above and beyond to make guests feel special - think thoughtful touches and local recommendations

What We're Looking For:

• A natural communicator - You're bubbly, articulate, and genuinely love helping people
• Tech-savvy - Comfortable navigating booking platforms, and smart home technology
• Obsessively detail-oriented - The little things matter to you!
• Proactive & solutions-focused - You handle challenges with ease and positivity
• Flexible & reliable - Guest needs don't always fit a 9-5 schedule, and you're happy to accommodate
• You live in the area - putting out a bin when you live 30+ minutes away. nobody got time for that!