Martial Arts Studio Sales & Operations Manager

Bailey Fitness; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Pursuit Martial Arts is Australia’s fastest growing martial arts company, delivering fitness, self-defence, and personal development programs. We are seeking a dynamic individual to drive sales and provide administration support across our Melbourne studios.

You will implement sales strategies, manage budgets, coordinate classes and events, and collaborate with marketing to grow memberships while ensuring exceptional customer service.

Qualifications

• Proven experience in sales and business management.
• Strong leadership skills to inspire a team.
• Excellent interpersonal and communication skills with clients and staff.
• Proficient in financial management, budgeting, and reporting.
• Experience in fitness or martial arts industry is a plus.

Responsibilities

• Develop and execute effective sales strategies to drive membership growth.
• Build and maintain relationships with prospective and existing clients.
• Manage the studio's budget, financial reporting, and expense control.
• Implement efficient studio processes and procedures to optimize operations.
• Coordinate class schedules, workshops, and events.
• Monitor KPIs to identify improvement opportunities and act on them.
• Collaborate with marketing to develop promotional campaigns.
• Stay updated with industry trends and propose new ideas to attract clients.

Skills

Sales experience

Leadership

Interpersonal skills

Customer service

Budgeting

Job description

Pursuit Martial Arts is Australia’s fastest growing martial arts company, delivering fitness, self-defence, and personal development programs. We are seeking a dynamic individual to drive sales and provide administration support across our Melbourne studios.

You will implement sales strategies, manage budgets, coordinate classes and events, and collaborate with marketing to grow memberships while ensuring exceptional customer service.