Fitness Club Manager: Sales, Leadership & Community

ADLA Fitness Pty Ltd; Melbourne; On-site; AUD 80,000 - 110,000; Full time

Job summary

ADLA Fitness Pty Ltd is seeking a hands-on Club Manager to lead daily operations and drive membership growth in Melbourne. You will oversee a welcoming, high-performing gym environment, manage the sales process, coach staff and partner with regional leadership.

The role requires proven sales, customer service and leadership experience, with a track record of achieving targets. A current First Aid/CPR certification, Working with Children Check and Australian working rights are essential.

Qualifications

• Proven experience across sales or customer service with leadership or team-leading responsibility.
• Track record of meeting sales targets and KPIs.
• Confident in building relationships and communicating with new people.
• Excellent organisation, follow-up and time-management skills.
• Ability to lead, motivate and develop a team.
• Passion for health, fitness and helping people.
• Positive, energetic, team-first attitude.
• Willingness to learn and receive feedback.
• Current First Aid & CPR certification.
• Working with Children Check.
• Full Australian working rights.

Responsibilities

• Lead day-to-day club operations to maintain a clean, welcoming, safe and professional environment.
• Drive lead generation, outreach, bookings, walk-ins, tours and membership enquiries.
• Manage the sales pipeline and convert enquiries into memberships.
• Monitor and achieve monthly sales, membership and KPI targets.
• Lead, coach and support team performance.
• Build strong relationships with members and foster an inclusive community.
• Support local marketing, events and community initiatives to grow club awareness.
• Complete admin duties and maintain accurate member records in club systems.

Skills

Sales

Customer service

Leadership

Team management

Communication

Time management

Team coaching

First Aid & CPR

Working with Children Check

Job description

ADLA Fitness Pty Ltd is seeking a hands-on Club Manager to lead daily operations and drive membership growth in Melbourne. You will oversee a welcoming, high-performing gym environment, manage the sales process, coach staff and partner with regional leadership.

The role requires proven sales, customer service and leadership experience, with a track record of achieving targets. A current First Aid/CPR certification, Working with Children Check and Australian working rights are essential.