Marketing Performance Manager

Cancer Council VIC; Melbourne; Hybrid; AUD 103,000 - 121,000; Full time

Benefits offered by this job

Salary packaging

Flexible and hybrid work

Health and wellbeing support

Study support and learning

Job summary

Cancer Council Victoria is recruiting a Marketing Performance Manager to lead a new specialist team across email, search and performance marketing, reporting to the Head of Performance and Customer Experience in the Marketing and Fundraising Division.

The role focuses on shaping CRM and marketing technology transformation, developing the performance framework and governance, and optimising journeys, investments and agency performance.

Qualifications

• Marketing or analytics qualification and related experience.
• Leadership experience in marketing performance or digital acquisition.
• Expertise in CRM, marketing technology, attribution and conversion optimisation.

Responsibilities

• Develop the marketing performance framework and measurement practices.
• Lead specialists across performance media, email, search and content optimisation.
• Own dashboards, KPIs, attribution and reporting governance.
• Lead CRM and technology transformation across marketing.
• Optimise customer journeys and channel investment.

Skills

Leadership in marketing

Marketing performance

CRM & marketing tech

Attribution & optimization

Data analysis

Education

Marketing/commercial/analytics qualification

Tools

CRM platforms

Marketing automation tools

Analytics dashboards

Job description

• Be part of Australia's most trusted cancer not-for-profit organisation
• Full-time, ongoing position
• Hybrid working environment, working from home and from East Melbourne office
• Lead a new, specialist marketing performance team across email, search and performance marketing
• Shape CRM and marketing technology transformation

About your environment

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for innovative work in cancer research, prevention and support. As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.

The Marketing and Fundraising Division brings together specialist teams and services that support Cancer Council Victoria to deliver its mission. This role works with colleagues and partners to turn expertise, evidence and community needs into practical impact.

The Performance and Customer Experience Unit enables Cancer Council Victoria to deliver positive customer experiences and drive sustainable revenue growth. Customers include all of Cancer Council Victoria’s constituent audiences, from donors, supporters and retail customers to health professionals and people affected by cancer.

About your opportunity

We are seeking a Marketing Performance Manager to join the Marketing and Fundraising Division. Reporting to the Head of Performance and Customer Experience, your role is to:

• Develop the marketing performance framework, measures and optimisation practices.
• Lead specialists across performance media, email, search and content optimisation.
• Own marketing performance dashboards, KPIs, attribution and reporting governance.
• Lead the marketing stream of CRM and technology transformation.
• Optimise customer journeys, channel investment and agency performance.

All about you

We are looking for someone with:

• Marketing, commerce, business or analytics qualification or equivalent experience.
• Leadership experience in marketing performance, digital marketing or customer acquisition.
• Expertise in CRM, marketing technology, attribution and conversion optimisation.
• Strong analytical, financial, stakeholder and team-leadership skills.

What we can offer you

• Work for purpose: Contribute to our mission to reduce the impact of cancer through prevention, support and research.
• Salary: $103,345 to $121,219 base salary per annum (pro rata for part-time), commensurate with experience, plus 12% superannuation and 17.5% annual leave loading.
• Not-for-profit salary packaging: Increase your take-home pay through eligible pre-tax expenses, including up to $15,900 in living expenses plus $2,650 in meals and entertainment annually.
• Generous leave: Study leave, cultural and ceremonial leave, blood donation leave, gender affirmation leave, paid parental leave, and up to 3 days of leave between Christmas Day and New Year’s Day.
• Flexible and hybrid work: Options supporting work-life balance, including working from home and our office at 200 Victoria Parade, East Melbourne.
• Health and wellbeing support: Employee assistance, flu vaccinations and discounted health insurance.
• Growth and development: Study support and in-house, external and online learning opportunities.
• Workplace culture: A collaborative, inclusive and purpose-driven workplace.

Cancer Council will only contact applicants shortlisted for interviews and is unable to respond to recruitment agency enquiries.

All offers of employment will be made subject to satisfactory completion of employment checks including evidence of right to work in Australia, a National Police Check and a Working with Children Check (as required).

Applications close: 26 November 2026 at 11:59pm

Cancer Council Victoria aspires to have a workforce that reflects the diverse community we serve. We're proud to foster a culture of belonging where our people can thrive.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, people living with disability, neurodivergent people, LGBTIQA+ people, people of all ages, and parents and carers. If you need any adjustments to the recruitment process at any stage, please let us know. We'll work with you to make it accessible.