Marketing & Engagement Officer

Mackay Regional Council; Mackay Regional; On-site; AUD 63,000 - 89,000; Full time

Benefits offered by this job

18% superannuation

4 or 5 weeks’ annual leave

9-day fortnight roster

Salary sacrificing options

Lifestyle benefits program

Learning and career development

Employee health and wellbeing

Employee social clubs

Job summary

Mackay Regional Council seeks a Marketing & Engagement Officer to lead campaigns, drive audience growth, and deliver education and community engagement programs for MECC audiences.

You will collaborate with internal teams, sponsors, and community groups to create memorable experiences and strengthen participation in live performances and the arts.

Qualifications

• Marketing or arts management qualification with relevant experience, or an Associate Diploma with substantial experience.
• Working with Children Blue Card is required.
• QLD C Class Drivers Licence (or interstate equivalent) required.

Responsibilities

• Develop and deliver marketing campaigns for MECC entertainment seasons.
• Coordinate education, youth and community engagement programs.
• Support arts and education initiatives through grants and program administration.
• Coordinate and maintain the MECC Youth Ambassador Program.
• Analyse campaign performance and audience trends to identify improvements.
• Build strong relationships with stakeholders, sponsors and community groups.
• Assist with budget monitoring and delivery of marketing activities.

Skills

Marketing campaigns

Stakeholder engagement

Communication

Time management

Budget management

Data analysis

Education

Marketing degree

Arts management degree

Associate Diploma

Job description

Create Experiences. Build Connections. Inspire Audiences.

This is a temporary full-time position. ASAP start through to Friday, 8th September 2028.

Do you thrive on bringing people together through creative campaigns, community engagement, and meaningful experiences? Are you a natural communicator with exceptional organisational skills and a passion for building relationships? If so, this is your opportunity to join the team behind some of Mackay's most exciting entertainment, arts, and community experiences.

We're looking for a customer-focused and highly organised Marketing & Engagement Officer to help drive audience growth, deliver engaging programs, and support the continued success of the MECC. This role is perfect for someone who combines strong communication skills, exceptional time management, and a proactive approach to stakeholder engagement.

About The Role

As the Marketing & Engagement Officer, you'll lead the planning and delivery of marketing campaigns, audience development initiatives, education programs, and community engagement activities that connect people with live performances and the performing arts. You'll work closely with internal teams, community groups, sponsors, stakeholders, and audiences to create memorable experiences and strengthen community participation.

Key Responsibilities

• Develop and deliver marketing campaigns that promote the MECC entertainment season.
• Coordinate education, youth, and community engagement programs.
• Support arts and education initiatives through grants, funding opportunities, and program administration.
• Coordinate and maintain the MECC Youth Ambassador Program.
• Analyse campaign performance, audience trends, and ticket sales data to identify opportunities for improvement.
• Build and maintain strong relationships with stakeholders, sponsors, community groups, and partners.
• Assist with budget monitoring and the effective delivery of marketing and engagement activities.

About You

You are a confident communicator who enjoys building relationships and creating positive experiences for customers and stakeholders alike. You can manage multiple priorities, work independently, and remain organised in a fast-paced environment.

You Will Bring

• Experience developing and delivering marketing campaigns and engagement initiatives.
• Strong communication skills, both written and verbal, with the ability to engage a diverse range of stakeholders.
• A customer-focused approach and a passion for delivering exceptional experiences.
• Well-developed time management and organisational skills, with the ability to manage competing priorities and meet deadlines.
• Experience building effective relationships and collaborative partnerships.
• Strong problem-solving skills and the ability to confidently manage challenges as they arise.
• The ability to analyse information and use data to inform decisions and improve outcomes.

Essential Requirements

• Qualifications in Marketing, Arts Management, or a related field Degree with relevant experience (preferred); or
• Associate Diploma with substantial experience; or
• Lesser formal qualifications with specialized skills sufficient to perform the duties required at this level.
• Working with Children Blue Card
• QLD “C” Class Drivers Licence or interstate equivalent.

Why Join Us?

• Hourly rate of $55.00
• Up to 18% superannuation (conditions apply).
• Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading.
• 9-day fortnight roster.
• May be eligible for salary sacrificing options.
• Membership to lifestyle benefits program including corporate discounts.
• Study and assistance programs for career development.
• Learning and career development opportunities.
• Employee Assistance Program.
• Employee health and wellbeing initiatives.
• Active Social Clubs.

Important Information For Applicants

To be considered for this position, all candidates must have the appropriate working rights for Australia, Your Australian work rights will be verified during the recruitment process.

Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing)

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.