Marketing and Communications Manager

Solve by Talent; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Solve by Talent partners with a well‑established, member‑focussed financial services organisation to recruit an experienced Marketing & Communications Manager in Melbourne. You will own integrated campaigns, drive member engagement and lead a high‑performing team while shaping how the organisation connects with clients.

Working with the Head of Brand and Marketing, you’ll craft campaigns across channels, manage budgets and governance, and apply data and insights to lift performance and ROI.

Qualifications

• 8+ years' experience in marketing, communications or campaign management.
• Demonstrated success developing and delivering integrated marketing campaigns.
• Proven experience leading, coaching and developing teams.
• Exceptional communication, stakeholder engagement and influencing skills.
• Strong strategic planning capability with a commercial and analytical mindset.
• Experience using CRM systems, marketing automation and digital marketing platforms.
• The ability to navigate complex stakeholder environments and manage competing priorities.
• Experience within financial services or another highly regulated industry will be highly regarded.

Responsibilities

• Lead the planning, development and delivery of integrated marketing and communications initiatives across multiple channels.
• Drive strategic leadership and align activities with organisational objectives.
• Lead, coach and develop a high‑performing marketing communications team.
• Oversee end-to-end campaign planning and delivery across digital, CRM and content.
• Build strong relationships with senior leaders and internal stakeholders.
• Ensure consistent, engaging and compliant messaging across member touchpoints.
• Leverage data and analytics to continually improve marketing effectiveness and ROI.
• Manage campaign budgets, governance processes and approvals.

Skills

Strategic leadership

People leadership

Campaign management

Stakeholder engagement

Brand & communications

Performance analytics

Budget governance

Tools

CRM systems

Marketing automation platforms

Job description

Lead strategy. Inspire a team. Deliver campaigns that make an impact.

Solve by Talent are partnering with a well-established, member focused organisation in the financial services sector to recruit an experienced Marketing & Communications Manager.

This is an exciting opportunity for a strategic and commercially minded marketing leader to take ownership of integrated marketing campaigns, drive meaningful member engagement and lead a high-performing team.

Working closely with the Head of Brand and Marketing, you'll play a pivotal role in shaping how the organisation connects with its clients, delivering impactful campaigns that support growth, engagement and retention.

The Opportunity

As Marketing & Communications Manager, you'll lead the planning, development and delivery of integrated marketing and communications initiatives across multiple channels.

You will look after:

Strategic Leadership: Drive the development and execution of integrated marketing communications plans aligned with organisational objectives.

People Leadership: Lead, coach and develop a marketing communications team, building capability and driving high performance.

Campaign Management: Oversee end-to-end campaign planning and delivery across digital, CRM, lifecycle, content, partnerships and product marketing.

Stakeholder Engagement: Build strong relationships with senior leaders and internal stakeholders, providing strategic marketing advice and guidance.

Brand & Communications: Ensure consistent, engaging and compliant messaging across all member touchpoints, including email, SMS, website and social media.

Performance & Optimisation: Leverage data, member insights and campaign analytics to continually improve marketing effectiveness and return on investment.

Budget & Governance: Manage campaign budgets, communication approvals and governance processes to ensure effective and compliant delivery.

About You

We're looking for an experienced marketing and communications professional who combines strategic thinking with strong execution and a collaborative leadership style.

To succeed in this role, you'll bring:

8+ years' experience in marketing, communications or campaign management.

Demonstrated success developing and delivering integrated marketing campaigns.

Proven experience leading, coaching and developing teams.

Exceptional communication, stakeholder engagement and influencing skills.

Strong strategic planning capability with a commercial and analytical mindset.

Experience using CRM systems, marketing automation and digital marketing platforms.

The ability to navigate complex stakeholder environments and manage competing priorities.

Experience within financial services or another highly regulated industry will be highly regarded.

Interested?

If you're a passionate marketing leader who thrives on building strong teams, delivering engaging campaigns and driving measurable results, we'd love to hear from you.