Marine Electronics Support Lead (APAC)

Brunswick Corporation; Gold Coast City; On-site; AUD 90,000 - 130,000; Full time

Job summary

Brunswick’s Navico Group is seeking an experienced Tier 2+ technical support specialist to join APAC operations. You’ll troubleshoot, diagnose, and resolve marine electronics installations, working with dealers, OEMs, and internal teams to deliver service excellence.

You’ll mentor junior engineers, contribute to documentation, and partner with sales, operations, and product teams to improve processes. A customer-first mindset and strong communication are essential.

Qualifications

• 5+ years’ experience in marine, RV, or related technical industries.
• Strong knowledge of marine electronics, electrical systems, and system integration.
• Advanced troubleshooting skills and ability to interpret technical documentation.
• A customer-first mindset with strong communication skills.
• High attention to detail, ownership, and a proactive, solutions-focused approach.

Responsibilities

• Provide Tier 2+ technical support across phone, email, and on-site engagements
• Diagnose and resolve system and installation issues
• Support dealers, OEMs and installers with troubleshooting, warranty, and service processes
• Contribute to technical documentation, training materials, and process improvements
• Partner cross-functionally with sales, operations, and product teams
• Act as a subject matter expert and escalation point within the APAC service team
• Actively mentoring and developing young talent.

Skills

Marine electronics

Electrical systems

System integration

Troubleshooting

Communication skills

Job description

Brunswick’s Navico Group is seeking an experienced Tier 2+ technical support specialist to join APAC operations. You’ll troubleshoot, diagnose, and resolve marine electronics installations, working with dealers, OEMs, and internal teams to deliver service excellence.

You’ll mentor junior engineers, contribute to documentation, and partner with sales, operations, and product teams to improve processes. A customer-first mindset and strong communication are essential.