Mandarin-Speaking Logistics SOP Coordinator

NorthStone Talent Partners; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

NorthStone Talent Partners in Sydney CBD NSW is seeking a Warehouse Operations Coordinator (Mandarin-speaking) to support end-to-end parcel handling, from SOP development to issue resolution, while building practical documentation and standards with cross-functional teams.

You will collaborate with customer service, quality and branch teams, monitor parcel handling and tracking, and help prepare reports and dashboards.

Qualifications

• Experience in warehouse/logistics or similar is preferred.
• Diploma or higher in logistics management or related field is a plus.
• Mandarin-speaking capability is preferred.

Responsibilities

• Develop and maintain SOPs, process maps, forms and checklists.
• Monitor parcel handling, tracking and resolution of problem parcels.
• Coordinate with customer service, quality and branch teams to resolve issues.
• Compile operational data and assist with reports and dashboards.
• Support SOP training, performance reviews and cross-functional improvement initiatives.

Skills

Mandarin

SOP development

Process improvement

Excel

PowerPoint

Word

Communication

Coordination

Education

Diploma or higher in logistics management

Tools

Excel

PowerPoint

Word

Job description

NorthStone Talent Partners in Sydney CBD NSW is seeking a Warehouse Operations Coordinator (Mandarin-speaking) to support end-to-end parcel handling, from SOP development to issue resolution, while building practical documentation and standards with cross-functional teams.

You will collaborate with customer service, quality and branch teams, monitor parcel handling and tracking, and help prepare reports and dashboards.