Managers

Customs House Newcastle; Newcastle; On-site; AUD 65,000 - 90,000; Full time

Job summary

Customs House Newcastle is seeking Duty Managers to lead busy service across our restaurant, bar and function spaces. Casual and full-time roles are available, with hours that suit you and a focus on guest comfort.

Bring front-of-house leadership, an RSA credential and a hands-on, guest-first approach. Summer season expansion means flexible nights, weekends and public holidays; join Newcastle's harbour-side heritage venue.

Qualifications

• Previous supervisor or management experience in a busy hotel, restaurant or bar.

Responsibilities

• Run busy services across our restaurant, bar and function spaces.
• Lead, train and motivate front-of-house teams during service.
• Keep the guest experience consistent.
• Handle opening and closing, cash-up, rostering support and compliance.
• Work closely with our kitchen and functions teams so everything runs smoothly.

Skills

management experience

guest-first attitude

leadership

Job description

Managers – All Levels | Casual & Full-Time

Customs House Hotel is one of Newcastle's best-known heritage venues, right on the harbour. We're coming into our busy summer season & soon moving to six-day trading with longer hours. To make that happen, we're growing our management team and want hospitality leaders at every level.

Duty Managers

Whether you're a strong supervisor ready for your first management role or an experienced manager looking for your next venue, we'd like to hear from you. Casual and full-time positions are available, and we're happy to talk about the hours and days that suit you.

What you'll do

• Run busy services across our restaurant, bar and function spaces
• Lead, train and motivate front-of-house teams during service
• Keep the guest experience consistent
• Handle opening and closing, cash-up, rostering support and compliance
• Work closely with our kitchen and functions teams so everything runs smoothly

What we're looking for

• Previous supervisor or management experience in a busy hotel, restaurant or bar
• A current NSW RSA
• Calm leadership and a hands-on, guest-first attitude
• Availability across nights, weekends and public holidays over summer
• Reliability, good communication and pride in high standards