Manager, Support Services

REDHS; Greater Bendigo; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Salary packaging options

Onsite learning and development

Flexible annual leave

Job summary

Rochester & Elmore District Health Service – Bendigo VIC is seeking an experienced, collaborative Manager, Support Services to lead the operational management of essential facilities and related support functions across REDHS, including Maintenance, Food Services, Catering, Cleaning and Laundry.

Reporting to the Director Allied Health & Community Services, you will oversee daily operations, workforce planning, contractor coordination, risk management, safety, budget planning and continuous

Qualifications

• Demonstrated leadership experience in support services, facilities management, hospitality, health services or a related operational environment
• Strong people management skills with experience leading diverse teams
• Knowledge of workplace health and safety, risk management and compliance frameworks
• Experience managing contractors, operational budgets and service performance
• Highly developed communication, problem-solving and stakeholder engagement skills
• The ability to lead change, improve systems and foster a positive team culture
• A commitment to delivering high-quality customer service and operational excellence

Responsibilities

• Leadership and management of Maintenance, Catering, Food Services, Cleaning and Laundry operations
• Fleet management, including vehicle procurement, allocation, maintenance, utilisation and compliance
• Management of REDHS accommodation services, including allocation, maintenance and occupancy management
• Oversight of workplace health and safety, manual handling, environmental hygiene and infection prevention practices
• Ensuring compliance with legislative, regulatory, accreditation, food safety and occupational health and safety requirements
• Contractor management and service monitoring
• Budget management and operational planning
• Leading continuous improvement initiatives to enhance service delivery, efficiency and sustainability

Job description

Rochester & Elmore District Health Service – Bendigo VIC

Manager, Support Services

Full Time, ongoing

Lead the Teams That Keep Our Health Service Running

Rochester and Elmore District Health Service (REDHS) is seeking an experienced and collaborative leader to join our organisation asManager, Support Services.

This is a key leadership position responsible for the operational management and performance of essential support service functions that underpin the delivery of safe, high-quality healthcare and aged care services across REDHS.

Reporting to the Director Allied Health & Community Services, you will provide leadership across a diverse portfolio including Maintenance, Food Services, Catering, Cleaning, Laundry, Fleet Management and Accommodation Services.

About the Role

The Manager, Support Services is responsible for ensuring the effective delivery of facilities and support services that contribute to a safe, welcoming and well-maintained environment for patients, residents, clients, staff and visitors.

Leading a multidisciplinary team through direct reports including the Team Leader Maintenance, Team Leader Food Service, and Team Leader Catering & Cleaning, you will oversee daily operations, workforce management, service planning, contractor coordination, compliance activities, risk management and continuous improvement initiatives.

Key areas of responsibility include:

• Leadership and management of Maintenance, Catering, Food Services, Cleaning and Laundry operations
• Fleet management, including vehicle procurement, allocation, maintenance, utilisation and compliance
• Management of REDHS accommodation services, including allocation, maintenance and occupancy management
• Oversight of workplace health and safety, manual handling, environmental hygiene and infection prevention practices
• Ensuring compliance with legislative, regulatory, accreditation, food safety and occupational health and safety requirements
• Contractor management and service monitoring
• Budget management and operational planning
• Leading continuous improvement initiatives to enhance service delivery, efficiency and sustainability

About you

To be successful in this role, you will bring:

• Demonstrated leadership experience in support services, facilities management, hospitality, health services or a related operational environment
• Strong people management skills with experience leading diverse teams
• Knowledge of workplace health and safety, risk management and compliance frameworks
• Experience managing contractors, operational budgets and service performance
• Highly developed communication, problem-solving and stakeholder engagement skills
• The ability to lead change, improve systems and foster a positive team culture
• A commitment to delivering high-quality customer service and operational excellence

Further information can be obtained by contacting Mitch Schwenke, Director Allied Health and Community Services on 0419 145 *** or by email *********@redhs.com.au

About REDHS

REDHS is a trusted leader in local rural health care. The vision is to be a trusted leader in rural health care, with a commitment to fostering a workplace where people feel valued, respected and connected. As a trusted service provider, REDHS actions shape culture and influence the experience of those served. The practice is located within the REDHS Primary Care Centre, working in close proximity to allied health and other hospital services and practitioners.

Why do our staff like working for us?

When you join REDHS you are more than just a number, you are valued at REDHS and are part of our caring journey for our community.

At REDHS we provide a safe well-resourced environment that enables our staff to focus on providing great care

Our workplace culture is inclusive and diverse and is centred around team connectedness, the provision of safe-quality care, developing our workforce and supporting their well-being

We have an onsite café that serves great coffee!

What are the benefits for you?

• We offer competitive rates of pay
• You will have access to salary packaging options which means you pay less tax and keep more of your pay
• There are learning and development opportunities including an onsite educator and access to study leave
• Flexible work practices including the option to purchase additional annual leave
• Access to confidential Employee Assistance Program that extends to your immediate family

REDHS is committed to creating a diverse environment and is proud to be an equal opportunity employer. We recognise the value of the diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians and encourages Aboriginal and Torres Strait Islander people to apply.