Manager, Incident Report Risk Management Unit

Foreign Trade Bank of Cambodia; Southern Downs Regional; On-site; AUD 90,000 - 120,000; Full time

Job summary

Foreign Trade Bank of Cambodia is seeking a Manager for the Incident Report Risk Management Unit to oversee incident investigations, risk controls, and data-driven insights. The role drives reporting, training, and capacity building across the team to protect bank operations.

The successful candidate will lead root-cause analysis, develop dashboards, and ensure discipline in processes while maintaining core values and professionalism within the bank.

Qualifications

• Five years of professional experience in a banking sector.
• Minimum four years in operation-related fields.
• Minimum one year in management roles.
• General knowledge of bank operations.
• Operational risk management skills.
• Proficiency in Microsoft Office and data visualization tools.

Responsibilities

• Investigate incidents and establish risk controls.
• Record and track incident reports in a database or spreadsheet.
• Analyze incident data to identify root causes and trends.
• Prepare risk dashboards and timely reports for the line manager.
• Develop and deliver training on incident reporting procedures.
• Lead the team to meet the annual work plan and KPIs.
• Uphold bank core values and professional standards.

Skills

Operational Risk

MS Office

Data Visualization

Banking Experience

Management Experience

Job description

Manager, Incident Report Risk Management Unit

The role is to provide for the bank to properly investigate and establish checks, procedures and implement risk controls in response to what has happened. It also involves a variety of roles in measuring risk controls, preventive, protect bank against the non-compliance issue, boosting the overall well-being of the employee.

Main Duties

Incident Reporting Management

• Create a database or spreadsheet to record incident reports;
• Establish a process for collecting incident reports for clear process for how to document and report incidents;
• Monitor and analyze incident report with regularly review incident reports and look for root cause that could indicate underlying issues or potential risks;
• Take an action to address any issues by using the data to inform decisions and take appropriate action to address any identified issues;
• Incidents are prioritized and dealt with according to business processes.

Reporting

• Prepare various reports of incident including risk dashboards and ensuring timely reporting to line manager;

Training and Development

• Develop training materials and offering regularly trainings on incident reporting procedures;

Team Capacity Building

• Develop team capacity through coaching and designing relevant topics to match training needs, including internal and external training assignment and programs;

Core Values

• Oversee team highest compliance of the Bank core values and professionalism;

Team Work Plan

• Lead team to meet with the team annual work plan;

Other Tasks

• Set the key performance indicators (KPIs) for subordinates and monitor on their performance to achieve the target. Leading team to meet with the team annual work plan. perform other tasks as assigned by line manager.

Skill/Requirement

• 5 years of professional experiences in a banking sector.
• (Minimum 4 years in operation-related fields).
• (Minimum 1 years in management roles).
• General knowledge of related to the bank operation.
• Operational Risk Management Skill.
• Microsoft Office and Data Visualization.