Manager In Training - Greenhills

Dusk; Australia; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Team discount

Bonus program

Employee recognition

EAP access

Leadership development

Job summary

Dusk in New South Wales is seeking a Manager in Training to step into a leadership role from day one, helping run a store, lead a team, and shape customer experiences that matter. This is a clear path toward Store Manager responsibility, backed by our values and guidance from the team.

You’ll learn by doing, coaching on the shop floor, and growing your leadership with regular feedback, while championing the brand and delivering great service every day.

Qualifications

• Experience leading in a retail environment.
• Strong focus on customer experience and brand values.
• Ability to coach and develop a team through feedback.

Responsibilities

• Lead and inspire your team to deliver warm customer moments.
• Oversee rostering, stock flow, and visual merchandising.
• Develop leadership capability through coaching and growth conversations.
• Champion the brand, values, and purpose in-store.

Skills

Team leadership

Customer experience

Coaching

Operations coordination

Job description

Job Description

Role Overview As a Manager in Training, you'll step into a fully-fledged leadership role from day one - immersing yourself in the day-to-day of running a store, leading a team, and creating experiences that matter. This is your opportunity to shape culture, inspire others, and build the foundation for your next chapter as a Store Manager. You'll learn by doing, supported by our team and guided by our values, with a clear path toward taking the reins of your own store in the near future.

What You’ll Do

• Lead and inspire your team to deliver warm, welcoming, and meaningful customer moments
• Drive results across service, sales, store presentation and operational excellence
• Build a strong, values-led team culture rooted in collaboration, accountability and connection
• Support day-to-day operations including rostering, stock flow, and visual merchandising
• Develop your leadership capability through on-the-ground coaching, feedback and growth conversations
• Champion our brand, values, and purpose every day in-store

What You’ll Bring

You've led in a retail environment before and are ready for your next step

• You bring confidence, integrity and a clear sense of purpose to your leadership
• You're passionate about the customer experience and understand the value of connection
• You're focused, organised, and know how to keep momentum through the highs and the challenges
• You're committed to personal and professional growth - and ready to step into a Store Manager role when the moment's right

What You’ll Love

• A generous team member discount across our full range of fragrance, décor and gifting
• Monthly store bonus program and performance-based incentives
• Recognition that feels real - from shoutouts to milestone celebrations
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Support to grow with leadership development, coaching, and a clear path to your own store

Ready to grow into something more? This is your moment to lead with purpose, learn through experience, and step confidently toward your next chapter.