Store Manager - Sunshine Plaza

Dusk; Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Generous team member discount across/D

Monthly store bonus program

Recognition and celebration programs

Employee Assistance Program (EAP)

Leadership development and progression

Job summary

Dusk in Australia is seeking a Store Manager to lead a team, deliver exceptional customer experiences, and drive store performance in a fast-paced retail environment.

You will manage rostering, stock, and visual merchandising, coach staff, and bring the dusk brand to life daily. This hands-on, values-led leadership role rewards clear communication, high standards, and a focus on customer connection.

Qualifications

• A confident and values-led leader with proven experience in retail management.
• Committed to creating a high-performing, high-trust team environment.
• Motivated by meaningful connection and customer experience.
• Calm, focused and ready to solve challenges with clarity and care.
• Organised, outcomes-driven, and energised by the fast pace of retail.

Responsibilities

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences.
• Drive performance across the customer experience, store sales, and store presentation.
• Create a team culture grounded in trust, fun, and our values.
• Lead day-to-day operations including rostering, stock management and visual merchandising.
• Coach, develop, and grow your team through clear communication and meaningful feedback.

Skills

Retail leadership

Customer experience

Team development

Communication

Job description

Job Description

Role Overview As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience.

What You’ll Do

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
• Drive performance across the customer experience, store sales, and store presentation
• Create a team culture grounded in trust, fun, and our values
• Lead day-to-day operations including rostering, stock management and visual merchandising
• Coach, develop, and grow your team through clear communication and meaningful feedback
• Bring our brand, products and values to life in-store - every day

About You

A confident and values-led leader with proven experience in retail management Committed to creating a high-performing, high-trust team environment Motivated by meaningful connection and customer experience - not just transactions Calm, focused and ready to solve challenges with clarity and care Organised, outcomes-driven, and energised by the fast pace of retail

What You’ll Love

• A generous team member discount across our full range of fragrance, décor and gifting
• Monthly store bonus program and performance-based incentives
• Recognition that feels real with shoutouts, milestones, and meaningful celebration
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Support to grow with leadership development, coaching and progression opportunities
• Find your moment with dusk

This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable. If you’re ready to take the next step in your leadership journey, we’d love to meet you.