Store Manager - Belconnen

Dusk Group; Australian Capital Territory; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team member discount across fragrance,

Monthly store bonus program

Employee Assistance Program

Leadership development and progression

Job summary

Dusk Group in Australia is seeking a Store Manager to lead a dynamic team, deliver exceptional customer experiences, and drive store performance.

You’ll rostering, stock management, visual merchandising, coach via feedback, and bring the dusk brand and values to life in-store. This hands-on, people-first role rewards effort with a monthly bonus, staff discounts, and development opportunities.

If you’re passionate about retail leadership and connecting with people, join dusk.

Qualifications

• Proven experience in retail management.
• Strong leadership and coaching abilities.
• Customer-focused with excellent communication.

Responsibilities

• Lead and inspire your store team to deliver warm customer experiences.
• Drive performance across sales and store presentation.
• Manage rostering, stock, and visual merchandising.
• Coach and grow your team with clear feedback.
• Represent the dusk brand in-store daily.

Skills

Retail leadership

Team coaching

Customer experience

Communication

Organisation

Job description

Role Overview

As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience.

What You’ll Do

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
• Drive performance across the customer experience, store sales, and store presentation
• Create a team culture grounded in trust, fun, and our values
• Lead day-to-day operations including rostering, stock management and visual merchandising
• Coach, develop, and grow your team through clear communication and meaningful feedback
• Bring our brand, products and values to life in-store - every day

About You

• A confident and values-led leader with proven experience in retail management
• Committed to creating a high-performing, high-trust team environment
• Motivated by meaningful connection and customer experience - not just transactions
• Calm, focused and ready to solve challenges with clarity and care
• Organised, outcomes-driven, and energised by the fast pace of retail

What You’ll Love

• A generous team member discount across our full range of fragrance, décor and gifting
• Monthly store bonus program and performance-based incentives
• Recognition that feels realwith shoutouts, milestones, and meaningful celebration
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Support to grow with leadership development, coaching and progression opportunities

Find your moment with dusk

This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable.
If you’re ready to take the next step in your leadership journey, we’d love to meet you.