Manager Change Transformation

Department of Families, Fairness & Housing VIC; Melbourne; Presencial; AUD 120.000 - 150.000; Tempo integral

Resumo da vaga

Department of Families, Fairness & Housing VIC – Melbourne VIC is seeking a Change Manager, Maintenance Delivery Transformation within Homes Victoria to drive the maintenance transformation program and improve renter satisfaction.

The role involves leading large-scale service delivery transformation in facilities or utilities, collaborating across disciplines, and delivering high-value outcomes in a fast-paced environment.

Qualificações

• Experience in large-scale service delivery transformation in facilities or utilities.
• Ability to work in a fast-paced environment with delivery of outcomes.
• Strong written and interpersonal communication skills.

Responsabilidades

• Provide expert change-management advice to stakeholder groups.
• Lead change initiatives and align with department policies.
• Develop communication strategies for complex information.

Descrição da vaga

Department of Families, Fairness & Housing VIC – Melbourne VIC

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

At Homes Victoria our vision is simple: More homes for more Victorians. But this is so much more than bricks and mortar. We are passionate about creating great places to live and delivering great services for our renters and the community. That is why the delivery of maintenance services and supporting systems need to be completely transformed to improve renter satisfaction and deliver greater value.

The Change Manager, Maintenance Delivery Transformation is responsible for driving Homes Victoria's maintenance transformation change program, being the change lead within the proposed delivery program and undertaking a diverse range of projects to improve renter experience and increase maintenance quality.

This role will suit an experienced Change Manager who has been involved in large-scale service delivery transformation solutions in facilities or utility sectors; enjoys working in a fast-paced environment, creating a high performing program and is focussed on delivery of great outcomes.

You will enjoy collaborating with others in a program team and across many disciplines to deliver outcomes. You will be confident in managing competing demands and priorities and have strong interpersonal and written communication skills.

ACCOUNTABILITIES INCLUDE

• Provide expert advice and support to stakeholder groups regarding change strategies, implementation plans and arising risks.
• Provide strategic thinking and future planning and lead change management initiatives and integrated approaches to enhance compliance with department-wide policies.
• Provide timely expert advice and develop open and effective communication strategies including collection of highly complex, contentious, or sensitive information on matters of staff or business.

Please open the position description to read more.