Change Analyst

Homes Victoria; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Homes Victoria is looking for a Change Analyst to support the Maintenance Delivery Transformation program in Melbourne. You will act as the change analyst within the delivery program, undertaking diverse projects to improve renter experience and maintenance quality.

You will conduct work to understand and implement changes to maintenance delivery, including technology shifts, staff and contractor engagement, pilots, and other reform programs, reporting to the Change Manager and collaborating

Responsibilities

• Provide expert analysis, advice and support to stakeholder groups regarding change strategies and risks.
• Support change management initiatives and integrated approaches to the maintenance delivery transformation.
• Deliver timely expert advice and develop open communication strategies across staff and business.

Job description

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

The Change Analyst, Maintenance Delivery Transformation is responsible for supporting Homes Victoria's Maintenance Delivery Transformation change program, being the change analyst within the delivery program and undertaking a diverse range of projects to improve renter experience and increase maintenance quality.

The Change Analyst will conduct work to help understand and delivery changes to maintenance delivery within Homes Victoria. These changes include technology shifts, staff and contractor engagement programs, pilots and a range of other reform programs.

The role reports to the Change Manager, Maintenance Delivery Transformation; however, will work closely all stakeholders to understand and help HV and COPL through change.

ACCOUNTABILITIES INCLUDE

• Provide expert analysis, advice and support to stakeholder groups regarding change strategies, implementation plans and arising risks.
• Provide analysis and support change management initiatives and integrated approaches to the maintenance delivery transformation
• Provide timely expert advice and develop open and effective communication strategies including collection of highly complex, contentious, or sensitive information on matters of staff or business.
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HOW TO APPLY

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.