Manager Change Transformation

Victorian Government - Department of Families, Fairness, and Housing; Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

Homes Victoria in Melbourne is seeking a Change Manager, Maintenance Delivery Transformation to lead a high-impact maintenance transformation program. You will work across a program team to deliver improved renter experience and maintenance quality, coordinating change strategies and stakeholder engagement.

The role requires strong written communication, strategic planning, and ability to manage competing priorities in a fast-paced public sector environment.

Qualifications

• Provide expert advice and support to stakeholder groups regarding change strategies, implementation plans and arising risks.
• Provide strategic thinking and future planning and lead change management initiatives and integrated approaches to enhance compliance with department-wide policies.
• Provide timely expert advice and develop open and effective communication strategies including collection of highly complex, contentious, or sensitive information on matters of staff or business.

Responsibilities

• Lead the change management program for maintenance delivery transformation.
• Collaborate with program teams across disciplines to improve renter experience and maintenance quality.
• Manage competing demands and priorities with strong interpersonal and written communication skills.

Job description

THE ROLEAt Homes Victoria our vision is simple: More homes for more Victorians. But this is so much more than bricks and mortar. We are passionate about creating great places to live and delivering great services for our renters and the community. That is why the delivery of maintenance services and supporting systems need to be completely transformed to improve renter satisfaction and deliver greater value.The Change Manager, Maintenance Delivery Transformation is responsible for driving Homes Victoria's maintenance transformation change program, being the change lead within the proposed delivery program and undertaking a diverse range of projects to improve renter experience and increase maintenance quality.This role will suit an experienced Change Manager who has been involved in large-scale service delivery transformation solutions in facilities or utility sectors; enjoys working in a fast-paced environment, creating a high performing program and is focussed on delivery of great outcomes.You will enjoy collaborating with others in a program team and across many disciplines to deliver outcomes. You will be confident in managing competing demands and priorities and have strong interpersonal and written communication skills.ACCOUNTABILITIES INCLUDEProvide expert advice and support to stakeholder groups regarding change strategies, implementation plans and arising risks.Provide strategic thinking and future planning and lead change management initiatives and integrated approaches to enhance compliance with department-wide policies.Provide timely expert advice and develop open and effective communication strategies including collection of highly complex, contentious, or sensitive information on matters of staff or business.Please open the position description to read more.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.