Manager Change

Icon Water Limited; Canberra; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Icon Water in Canberra seeks an experienced Manager, Change to lead enterprise change across the business. You will manage a team of change professionals, guide senior leaders, and drive capability to handle the people side of change with confidence and energy.

You will champion the digital change agenda, coordinate change and communications, and partner with ICT to ensure change is well planned and adopted across the organisation.

Qualifications

• Proven experience delivering lean agile change across complex programs.
• Strong communication with senior leaders and diverse teams.
• Experience leading change in digital/technology environments.
• Ability to coach and develop a team.
• Ability to assess readiness, manage risks, and provide insights.

Responsibilities

• Lead a team of change managers and provide expert advice to senior leaders.
• Drive enterprise change capability and continuous improvement of tools and approaches.
• Champion the digital change agenda and coordinate change and communications activities.
• Facilitate workshops and co-design activities with stakeholders to shape outcomes.
• Collaborate with ICT and business stakeholders to ensure change is aligned, planned and adopted.
• Assess business readiness, identify change impacts, manage risks and provide clear insights for decision-making.

Skills

Change leadership

Lean-Agile

Communication

People leadership

Stakeholder engagement

Co-design workshops

Risk management

Decision support

Job description

Icon Wateris an iconic Canberra business with a historyofproviding essential services to Canberra for over 100years.

We are the ACT’s supplier of essential water and wastewater services and have proudly served our community for over 100 years – sourcing, treating and supplying water, and managing Canberra’s wastewater network. Our work is essential to the health, prosperity and liveability of the region, and we are committed to environmental, social and financial sustainability in everything we do.

Icon Water is a purpose driven organisation where everyone contributes to our core business, ensuring high quality drinking water and sustainable wastewater treatment. Icon Water’s culture is driven by our values of care, connection, community and courage. These are values we see in action every day as we challenge ourselves to meet the expectations of our community.

Job Description

About the role

Icon Water is seeking an experienced and influential Manager, Change to lead enterprise change across the business. Working with an experienced team of change professionals and an established change strategy, model and toolkit, this role will focus on evolving and strengthening our enterprise change capability

You will lead a team of change managers, provide expert advice to senior leaders, and drive organisational capability to manage the people side of change. This is a high-impact leadership role for someone who can bring structure, confidence and energy to complex change, while continuously improving change practices, tools and engagement approaches to meet the evolving needs of the business.

In this role, you will champion the digital change agenda, guide change and communication activities, facilitate co-design and stakeholder engagement, and provide a clear forward view of change impacts across the organisation. You will work closely with ICT and business stakeholders to ensure change is aligned, well-planned and successfully adopted.

Who we are looking for …

• A strategic and hands-on change leader with demonstrated experience delivering lean agile change across complex programs, ideally in digital, technology and/or business transformation environments.
• An influential communicator who can build trust with senior leaders, frontline teams and a diverse workforce, translating complex change into clear, practical actions.
• A confident people leader who can motivate, coach and support a team to deliver quality outcomes in a dynamic environment.
• Skilled in evolving and enhancing change strategies, frameworks, tools and communications that improve adoption, minimise disruption and support sustainable outcomes.
• Comfortable facilitating workshops, engagement sessions and co-design activities that bring people together and create a positive change experience.
• A trusted adviser who can assess business readiness, identify change impacts, manage risks and provide clear insights to support informed decision-making.
• Collaborative, resilient and outcomes-focused, with the ability to balance strategic direction with practical delivery across multiple priorities.