Maintenance Planner & Coordinator

Programmed Maintenance Services; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Paid parental leave

Employee benefits program

Career development opportunities

Job summary

Programmed Facility Management is seeking a highly organised Planned Maintenance Officer to join a major property maintenance contract in Melbourne. You will coordinate and monitor planned maintenance across multiple streams, ensuring services align with schedules and contractual requirements.

You will work closely with contractors and internal stakeholders, maintaining accurate records, supporting reporting, and driving continuous improvement in service delivery and compliance.

Qualifications

• Experience coordinating planned maintenance, contractor services or facilities management activities.
• Strong administrative, organisational and record-management skills.
• Experience monitoring service schedules and following up actions.
• High attention to detail and accuracy in documentation.
• Excellent written and verbal communication skills.
• Stakeholder engagement and contractor coordination abilities.

Responsibilities

• Coordinate monthly planned maintenance schedules across multiple service streams.
• Monitor maintenance activities to ensure they meet schedules and contractual requirements.
• Review work orders, contractor updates and completion records for accuracy.
• Follow up incomplete or overdue services and coordinate rectification.
• Liaise with contractors on scheduling, access and delivery requirements.
• Maintain records within work management systems and contract databases.
• Review service records to ensure data accuracy and compliance.
• Identify service risks and contractor performance concerns for escalation.
• Support month-end reporting, service reconciliation and accruals.
• Assist operational reporting and continuous improvement initiatives.

Skills

Coordination

Administration

Stakeholder engagement

Microsoft Office

Education

Facilities Management qualification

KPI reporting experience

Loc8 or similar work-order platform

Power BI or data visualization experience

Tools

Loc8

Microsoft Excel

Power BI

Job description

Programmed Facility Management is seeking a highly organised Planned Maintenance Officer to join a major property maintenance contract in Melbourne. You will coordinate and monitor planned maintenance across multiple streams, ensuring services align with schedules and contractual requirements.

You will work closely with contractors and internal stakeholders, maintaining accurate records, supporting reporting, and driving continuous improvement in service delivery and compliance.