Maintenance Coordinator — Scheduling, Quotes & Client Care

Advance Maintenance Service; Gold Coast City; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Career development

Fantastic team culture

Continuity of work

Job summary

AMS is seeking a junior maintenance coordinator to provide exceptional customer service while coordinating trades and scheduling workloads in a fast-paced environment. The role involves heavy data entry, preparing quotes and invoices, and liaising with clients, trades, estimators, suppliers, and contractors to ensure seamless service delivery.

The ideal candidate will have a pleasant phone manner, be reliable, team oriented and able to multitask under pressure.

Qualifications

• Experience in customer service and client liaison is preferred.
• Desirable but not mandatory: SimPRO software experience (training provided).
• Strong phone manner and patient communication.
• Ability to multitask, prioritise and work under pressure.
• Valid driver’s licence and reliable transport.

Responsibilities

• Scheduling work and attendances for our trades.
• High volume data entry including preparation of quotes and invoices.
• Liaising with clients, trades, estimators, suppliers, and external contractors regularly.

Skills

Customer service

Data entry

Multitasking

Communication

Time management

Tools

SimPRO

Job description

AMS is seeking a junior maintenance coordinator to provide exceptional customer service while coordinating trades and scheduling workloads in a fast-paced environment. The role involves heavy data entry, preparing quotes and invoices, and liaising with clients, trades, estimators, suppliers, and contractors to ensure seamless service delivery.

The ideal candidate will have a pleasant phone manner, be reliable, team oriented and able to multitask under pressure.