Maintenance Coordinator

Common Equity Housing; Melbourne; Hybride; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Salary packaging

Six extra days of paid leave

Hybrid working arrangements

17.5% annual leave loading

Employee Assistance Program

Modern Carlton office near cafés and a

Résumé du poste

Common Equity Housing Ltd (CEHL) is Australia’s largest co-operative housing provider. We are seeking an experienced Maintenance Coordinator to manage reactive, planned and cyclical maintenance across Victoria, ensuring timely delivery within budget and to standard obligations.

You will work within a collaborative team, applying your knowledge of CMMS and strong customer service to support safe, compliant and high-quality housing services for renters and co-operatives.

Qualifications

• Three+ years coordinating residential maintenance or similar facilities management within housing or asset admin.
• Knowledge of Residential Tenancies Act, OH&S, and Privacy legislation.
• Experience in customer service and working in a community/ member-based organisation.

Responsabilités

• Assess, prioritise and coordinate responsive, planned and cyclical maintenance across Victoria.
• Ensure works are delivered on time, within budget and to required standards.
• Collaborate with internal teams and external stakeholders to deliver renter-centred outcomes.

Connaissances

Maintenance coordination

Customer service

Facilities management

CMMS / maintenance systems

Time management

Numeracy

Communication

Stakeholder management

Outils

CMMS software

Description du poste

Common Equity Housing Ltd (CEHL) is Australia's largest co-operative housing provider. Our purpose led, community-based housing model delivers lasting social impact by putting people at the centre of everything we do. For more than 40 years, we've provided safe, secure and affordable housing across Victoria. We manage over 2,000 homes and work in partnership with more than 80 housing co-operatives, supporting around 5,000 co-op members and CEHL direct renters.

The opportunity

We're seeking an experienced and motivated Maintenance Coordinator to join CEHL and build a meaningful career with a stable, respected registered housing provider.

You'll be part of a collaborative and supportive team, working closely with CEHL teams to support the delivery of an innovative, renter-centred housing model that genuinely puts people first.

Why work with us

CEHL offers excellent working conditions and benefits, including:

• Generous salary packaging, including meals and entertainment allowance
• Six additional days of paid leave
• Hybrid working arrangements
• 17.5% annual leave loading
• Access to our Employee Assistance Program
• Modern Carlton office close to Lygon Street cafés and local parks.

If you value purpose led work, integrity and collaboration, CEHL is a place where you can do work that matters.

About the role

The Maintenance Coordinator will assess, prioritise and coordinate responsive, planned and cyclical maintenance requests for CEHL properties across Victoria, ensuring all works are delivered on time, within budget, and in line with RTA minimum standards.

About you

You are experienced in maintenance or facilities management operations, with a strong customer service background. You bring a strong understanding of reactive, planned, and preventative maintenance activities and residential property maintenance issues with the ability to scope and prioritise works. You are committed to delivering safe, compliant and high-quality maintenance services that support positive renter outcomes.

To be successful in this role, you will have:

• Minimum of three years' experience coordinating residential maintenance within the housing sector, or in a facilities management or asset administration role.
• Sound working knowledge of the Residential Tenancies Act, Occupational Health, Safety legislation, and Privacy legislation.
• Proven background in customer service roles requiring timely and efficient service delivery.
• Experience working within a community or member-based organisation
• Excellent written and verbal communication skills.
• Confidence using CMMS or similar maintenance systems to schedule, track and report on performance.
• Strong administrative, time management and numeracy skills.
• The ability to think and operate in a whole-of-organisation context, developing successful working partnerships with internal stakeholders.
• Ability to co-ordinate and prioritise multiple, complex tasks in your own workload.
• Friendly, approachable, collaborative and professional manner when engaging with members, co-operatives, colleagues and external stakeholders.

All applicants must have the right to work in Australia and will be required to undertake a Police Check. A Working with Children Check is also a requirement of this role.

CEHL is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disabilities, LGBTQIA+ communities, and people of all ages.

We ensure fair and equitable treatment throughout the recruitment process and encourage candidates to let us know if any adjustments are needed to support full participation.

Due to the inherent requirements of this role, applicants must not have a current tenancy relationship with the organisation.

You will be notified of the outcome of your application within 4 weeks.