Responsive Maintenance Officer

Community Housing Ltd; Port Macquarie; On-site; AUD 65,000 - 85,000; Full time

Job summary

Community Housing Ltd is seeking a Responsive Maintenance Officer to keep our NSW properties safe, well-maintained and performing at their best. The role combines hands-on maintenance with coordinating contractors and supporting asset management projects across the organisation.

You’ll oversee maintenance including reactive and vacated work, liaising with internal teams and external consultants to ensure KPIs and asset policies are met.

Qualifications

• Experience in property maintenance management and supervision.
• Ability to coordinate internal teams with contractors and consultants.
• Familiarity with WHS practices and asset policies.

Responsibilities

• Oversee property maintenance, including reactive and vacated work.
• Coordinate with internal teams, contractors and technical consultants to meet maintenance standards and KPIs.
• Contribute to asset management projects and support the operations team.
• Undertake onsite maintenance work as required.

Skills

Maintenance supervision

Contract coordination

Asset management

Team collaboration

Job description

• Above award salary to offer, great office culture & career potential

• 37.5 hours per week!
• Full-time permanent employment
• Above award salary to offer, great office culture & career potential

What You’ll Be Doing

As our Responsive Maintenance Officer, you’ll help keep our properties safe, well-maintained and performing at their best. Combining hands-on maintenance with coordinating contractors, supporting asset management projects and working closely with teams across the organisation, you’ll play an important role in maintaining the quality and consistency of our property portfolio.

You Will

• Oversee property maintenance, including responsive and vacated maintenance, and undertake onsite maintenance as required.
• Coordinate with internal teams, contractors and technical consultants to ensure maintenance standards, asset policies and KPIs are met.
• Contribute to asset management projects, collaborate with the Operations team and provide support across the organisation.

What we’re looking for

A Positive, Inclusive And Respectful Workplace By Bringing a Balanced Approach To Your Work And Contributing To An Environment Where Everyone Feels Safe, Valued And Free From Harassment And Discrimination, You’ll Bring

• Provide advice and support in the management of CHL’s asset base, ensuring a high level of consistency is achieved in the application of the organisation’s asset policies, procedures and standards
• Supervise and oversee the responsive and vacated maintenance of properties
• Liaise and negotiate with relevant business units as well as professional/technical consultants and contractors
• Participate in asset management projects and work assignments
• Undertake onsite maintenance work
• Liaise and work with contractors to ensure KPIs are met
• Working collaboratively as part of the operations team
• Provide additional appropriate support to wider team and organization

Above else, we’re looking for people who bring our values to life every day:

• People first: Every person matters.
• Built on integrity: Do the right thing.
• Relentless in delivery: Make an impact.
• Brave enough to lead: Challenge, innovate, improve.

If you’re someone who builds trust, works collaboratively, takes ownership, cares about the people you serve and makes others feel valued — you’ll fit right in.

What’s In It For You

At CHL, you'll be part of an organisation that's making a genuine difference in the lives of thousands of Australians every day. We offer:

• Green/White card (or ability to obtain)
• Sound knowledge and application of WHS practices
• Commitment to the right of every person to good quality housing
• Current Driver’s Licence
• Satisfactory Police, NDS & Working With Children’s Checks

Above all, joining CHL means being part of something bigger — making a meaningful difference and helping create a future where everyone has a place to call home.

About CHL

At CHL, we’re working toward a world without housing poverty. As Australia’s largest regulated community housing provider, we’ve spent more than 30 years creating safe, secure and affordable homes where people can belong, thrive and build a brighter future. We’re a purpose-driven organisation, and our people are at the heart of what we do. Our values of Teamwork, Integrity, Service Excellence and Everyone Matters guide how we work, how we support our customers and how we make a difference in communities across Australia.

Our Recruitment Process

Please note the advertising closing date is indicative only, and CHL may close the advertisement early. We aim to make our recruitment process clear, engaging, and respectful, keeping you informed along the way. As an Equal Opportunity Employer, CHL works closely with people from diverse backgrounds. CHL acknowledges the Traditional Aboriginal Owners of Country throughout Australia and pays respect to their culture and Elders past and present. Appointments are subject to satisfactory pre-employment checks, including a Police Check and any other role-specific checks.