Luxury Store Leader: Elevate Brand Experience and Growth

Cari; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Burberry is seeking a Store Manager in Sydney to provide leadership for the store, inspiring the team to achieve excellence and drive customer satisfaction. You will own the employee and customer experience, elevating behaviours and brand loyalty while delivering strong operational and commercial performance.

The role requires hands-on leadership on the shop floor, coaching the team, maintaining a luxury environment, and driving performance and growth through effective execution and talent

Qualifications

• Experience managing a luxury retail team within a premium brand environment.
• Proven ability to drive sales and deliver exceptional customer experience.
• Knowledge of local retail regulations and health & safety standards.

Responsibilities

• Be on the shop floor and model Burberry behaviours.
• Lead, inspire and manage a high performing store team.
• Drive brand engagement, knowledge and passion across the team.
• Maintain a luxurious store environment with strong Visual Merchandising execution.
• Develop talent through recruitment, coaching and succession planning.

Skills

Store leadership

Brand ambassador

Customer experience

Job description

Burberry is seeking a Store Manager in Sydney to provide leadership for the store, inspiring the team to achieve excellence and drive customer satisfaction. You will own the employee and customer experience, elevating behaviours and brand loyalty while delivering strong operational and commercial performance.

The role requires hands-on leadership on the shop floor, coaching the team, maintaining a luxury environment, and driving performance and growth through effective execution and talent