Luxury Store Manager: Lead, Grow & Delight

Swarovski; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Swarovski product discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Job summary

Swarovski is seeking a committed Store Manager in Sydney to lead a high-performing team and deliver an exceptional brand experience for our customers. Join a globally iconic brand and help grow our loyal customer base while mentoring a driven team in a luxury retail environment.

You will drive service and sales, recruit and coach your team, and foster a culture of excellence and collaboration across a diverse store environment.

Qualifications

• 3+ years’ experience as Store Manager in multicultural retail.
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
• Excellent leadership and coaching skills.
• Digital proficiency.
• Strong ability to establish trust with customers, teams and stakeholders.
• Proficient English skills.

Responsibilities

• Strive for excellence in every customer interaction to deliver an exceptional experience.
• Build a loyal portfolio of existing and new customers.
• Recruit, lead and grow a team with a growth mindset, passion and enthusiasm.
• Exceed personal and team service and sales targets.
• Drive new and ongoing service and sales opportunities to support growth and success.

Skills

Leadership

Coaching

Digital literacy

Customer relations

English language

Job description

Swarovski is seeking a committed Store Manager in Sydney to lead a high-performing team and deliver an exceptional brand experience for our customers. Join a globally iconic brand and help grow our loyal customer base while mentoring a driven team in a luxury retail environment.

You will drive service and sales, recruit and coach your team, and foster a culture of excellence and collaboration across a diverse store environment.