Luxury Showroom Coordinator for Client Experience

La Cornue Sydney; Sydney; On-site; AUD 45,000 - 58,000; Full time

Job summary

La Cornue Sydney is seeking a Client Experience & Showroom Coordinator to join the La Cornue Showroom in Surry Hills. You will greet visitors, manage showroom inquiries, bookings, and coordinate consultations with Sales Specialists, while upholding the prestige of the brand.

This junior role offers exposure to luxury appliances and design communities in Sydney, with weekday hours 9:00am–5:00pm and occasional days at related showrooms.

Qualifications

• Customer-focused with a welcoming showroom presence.
• Strong communication and interpersonal skills.
• Experience in admin, retail, hospitality, or customer service is helpful.
• Excellent organisation and ability to multitask.
• Professional presentation suitable for a luxury showroom.
• Interest in architecture, interior design or premium appliances is desirable.
• Ability to collaborate with sales and business development teams.

Responsibilities

• Deliver an exceptional and welcoming client experience to all showroom visitors.
• Act as the first point of contact for incoming phone calls, enquiries, and showroom appointments.
• Coordinate and manage showroom consultations with Sales Specialists.
• Maintain CRM records, client profiles, and prospect lists.
• Support the sales team with administrative tasks and client follow-ups.
• Assist with preparing quotations, documentation, and order processing where required.
• Maintain the showroom in pristine condition, reflecting La Cornue’s premium standards.
• Research and identify architects, interior designers, kitchen companies, and builders for trade engagement.
• Support outreach initiatives to introduce the showroom and Signature portfolio to the design and building industry.
• Coordinate meetings and showroom visits for Business Development Managers and Account Managers.
• Assist with showroom events, demonstrations, and private presentations for clients and trade partners.
• Prepare refreshments and ensure a welcoming hospitality experience for visitors.

Skills

Customer focus

Communication

Administration

Organization

Professional presentation

Architecture interest

Team collaboration

Job description

La Cornue Sydney is seeking a Client Experience & Showroom Coordinator to join the La Cornue Showroom in Surry Hills. You will greet visitors, manage showroom inquiries, bookings, and coordinate consultations with Sales Specialists, while upholding the prestige of the brand.

This junior role offers exposure to luxury appliances and design communities in Sydney, with weekday hours 9:00am–5:00pm and occasional days at related showrooms.