Retail Sales Consultant

Casa Blanco; Waterloo; On-site; AUD 55,000 - 75,000; Full time

Job summary

Casa Blanco Sydney is seeking a Full-Time Showroom Sales Consultant for our Alexandria showroom. You will welcome clients, provide product knowledge, handle enquiries in person, by phone and email, and ensure a high-end client experience.

The role is 5 days per week with one weekend day required. Experience in sales or customer service, a passion for interiors and luxury retail, and a polished, proactive approach are essential to thrive in our showroom environment.

Qualifications

• Experience in sales, retail, showroom or customer service.
• Experience in furniture, interiors, homewares or a luxury retail environment is highly regarded.

Responsibilities

• Greet and assist showroom clients.
• Provide detailed product information and styling advice.
• Manage customer enquiries in person, by phone and email.
• Process sales and follow up with clients.
• Maintain showroom presentation to a high standard.
• Build strong relationships with retail, trade and interior design clients.
• Support trade, designer and high‑value clients.
• Collaborate with the It Casa Blanco team to ensure a seamless customer experience.

Skills

Customer service

Sales

Product knowledge

Job description

Full-Time Showroom Sales Consultant - Casa Blanco Sydney

Casa Blanco is looking for an experienced Full-Time Showroom Sales Consultant to join our Sydney showroom in Alexandria.

We are a luxury furniture brand, offering a curated collection of furniture, lighting, rugs and decor. We are looking for someone confident, polished and experienced in customer service and sales, with a strong interest in interiors and delivering an elevated client experience.

This is a full-time role, 5 days per week, and availability for one weekend day is essential.

About the Role

You will be responsible for welcoming and assisting clients in our showroom, providing product knowledge, managing sales enquiries and ensuring every customer receives a professional and memorable experience.

Your day-to-day responsibilities will include:

• Greeting and assisting showroom clients
• Providing detailed product information and styling advice
• Managing customer enquiries in person, by phone and email
• Processing sales and following up with clients
• Maintaining showroom presentation to a high standard
• Build strong relationships with retail, trade and interior design clients
• Supporting trade, designer and high-value clients
• Working closely with the wider Casa Blanco team to ensure a seamless customer experience

About You

To be successful in this role, you must have previous experience in a sales, retail, showroom or customer service role. Experience in furniture, interiors, homewares or a luxury retail environment will be highly regarded.

You will be:

• Experienced in customer service and sales
• Confident, warm and professional
• Well-presented with strong communication skills
• Highly organised with excellent attention to detail
• Comfortable working in a fast-paced showroom environment
• Passionate about interiors, furniture and design
• Reliable, proactive and a strong team player
• Available to work weekends as part of your weekly roster

Location: Alexandria, Sydney
Employment: Full-time
Hours: 5 days per week
Weekend availability: Essential
Experience: Essential