Luxury Sales Associate – VIP Clientèle & Brand Experience

PRADA; Melbourne; On-site; AUD 65,000 - 95,000; Full time

Job summary

PRADA in Melbourne seeks a proactive Luxury Retail professional to drive sales, engage with VIP clients, and deliver the brand experience across all store areas. You will champion customer service excellence, maintain stock and backroom operations, and collaborate with the team to meet store objectives.

You will uphold Prada's values of excellence, inclusivity, and professional growth while contributing to a creative, international retail environment.

Qualifications

• Strong selling skills to meet and exceed store targets.
• Maintains excellent brand and product knowledge for luxury goods.
• Delivers exceptional customer service and builds loyalty.
• Active relationship management including VIP clients and repeat customers.
• Keeps stockroom and floor organized, supports visual merchandising standards.

Responsibilities

• Achieve individual objectives and contribute to store targets.
• Build relationships with new and VIP customers.
• Deliver the brand’s experience to increase loyalty and satisfaction.
• Resolve customer issues professionally and follow up as needed.
• Ensure stock, backroom, and merchandising standards are maintained.

Skills

Brand knowledge

Sales skills

Customer service

Relationship building

Store operations

Job description

PRADA in Melbourne seeks a proactive Luxury Retail professional to drive sales, engage with VIP clients, and deliver the brand experience across all store areas. You will champion customer service excellence, maintain stock and backroom operations, and collaborate with the team to meet store objectives.

You will uphold Prada's values of excellence, inclusivity, and professional growth while contributing to a creative, international retail environment.