Client Advisor | PRADA Chadstone

Prada Group; City of Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

PRADA Chadstone store is seeking an exceptional Client Advisor with a strong background in men's or women's fashion to join our busy team. You will build relationships with clients, manage expectations and contribute to a premium customer experience in-store.

Ideal candidates will have previous luxury retail experience, excellent communication skills, and a sales-focused mindset. A keen eye for fashion trends and a strong desire to uphold PRADA's brand DNA are essential.

Qualifications

• Candidate must be client-centric with a professional attitude reflecting PRADA's DNA.
• Previous experience in high-end or luxury retail is required.
• Excellent communication skills and a sales-focused mindset are essential.
• Interest in fashion trends, particularly menswear, is advantageous.

Responsibilities

• Build relationships with new and existing clients.
• Uphold a genuine, professional attitude that mirrors the PRADA brand.
• Assist with store operations and product knowledge development.
• Collaborate with team to maintain a supportive culture.

Skills

Customer service

Sales oriented

Communication

Luxury retail

Job description

The PRADA Group is a global fashion powerhouse, helmed by one of the most iconic designers of the modern age. We have ten stores across Australia and New Zealand, eight Prada & two Miu Miu, which focus on creating an exceptional customer experience for all customers that walk through our doors.

Our PRADA Chadstone store is growing! We are looking for an exceptional Client Advisor with a strong background in Men's' or Womens' fashion to join our team in the busy Chadstone shopping center.

As a Client Advisor, you will:

• be client-centric, building relationships with new clients whilst continuing to strengthen your existing relationships
• manage all client expectations and always uphold a genuine yet professional attitude that reflects the DNA of the PRADA group
• assist with any store operational activities
• take a proactive approach in upskilling yourself on product knowledge
• have previous experience within a high end or luxury retail environment
• have excellent communication skills and can confidently communicate with all clients
• have a sales focused mindset and like to be creative in your approach to attract clients
• have a can-do attitude with everything that you do
• contribute to a supportive team culture, and like to collaborate with your peers
• have a genuine interest in the brand, a keen eye for fashion (particularly in Menswear, having worked with Men's categories before), trends and competitor knowledge

At PRADA, the customer experience is at the heart of everything we do!