Luxury Client Advisor — Elevate Customer Experience

Prada Group; Gold Coast City; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary & commission

Training & development

Dynamic, collaborative environment

Career progression opportunities

Job summary

Prada Pacific Fair in Broadbeach Waters, Queensland, is hiring a full-time Client Advisor to deliver world-class customer service and expert styling advice. You will know Prada products inside out and help customers select, style and purchase items while maintaining premium store presentation.

Join a prestigious luxury brand and contribute to sales targets in a dynamic, collaborative environment with ongoing training and development opportunities.

Qualifications

• Minimum 3 years of customer service or sales experience in a luxury retail environment.
• Excellent communication and interpersonal skills with a focus on delivering exceptional customer service.
• Strong fashion and product knowledge with the ability to provide knowledgeable style advice.
• Attention to detail and high visual merchandising standards.
• Ability to work independently and as part of a team.

Responsibilities

• Provide world-class customer experience with personalised service.
• Demonstrate deep knowledge of Prada's product range and fashion trends.
• Assist customers with product selection, styling and purchases.
• Maintain high store presentation and visual merchandising standards.
• Contribute to store sales targets and KPIs.

Skills

Customer service

Luxury retail

Communication

Product knowledge

Visual merchandising

Education

Experience in luxury retail

Tools

POS system

Job description

Prada Pacific Fair in Broadbeach Waters, Queensland, is hiring a full-time Client Advisor to deliver world-class customer service and expert styling advice. You will know Prada products inside out and help customers select, style and purchase items while maintaining premium store presentation.

Join a prestigious luxury brand and contribute to sales targets in a dynamic, collaborative environment with ongoing training and development opportunities.