Luxury Brand Sales & VIP Client Advisor

PRADA; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Prada Group in Sydney is seeking a customer-focused retail associate to drive sales across categories and deliver the brand experience. You will manage stock, maintain visual standards, and support events in-store.

Join a creative, international environment where teamwork and curiosity are valued. The role emphasizes brand ambassador duties, exceptional service, and ongoing product knowledge to enhance loyalty across VIP clients.

Qualifications

Responsibilities

• Achieve individual objectives and contribute to store objectives.
• Strive to increase brand and product knowledge.
• Master selling skills to satisfy customer needs.
• Maximize sales opportunity across all categories.
• Ensure superb customer service to meet expectations.
• Act as brand ambassador to build relationships with new and VIP customers.
• Deliver Prada’s brand experience to increase loyalty.
• Resolve customer complaints professionally with follow-up.
• Capture customer data consistently and maintain long-term relationships.
• Assist in organization of in-store and promotional events according to guidelines.
• Ensure stock and backroom are organized, stock receival, transfers, stock takes, and reporting.
• Maintain store presentation and visual merchandising per company directives.

Job description

Prada Group in Sydney is seeking a customer-focused retail associate to drive sales across categories and deliver the brand experience. You will manage stock, maintain visual standards, and support events in-store.

Join a creative, international environment where teamwork and curiosity are valued. The role emphasizes brand ambassador duties, exceptional service, and ongoing product knowledge to enhance loyalty across VIP clients.