Department Manager

FashionUnited; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Incentive and commission scheme

Training and development

Job summary

Prada Group in Sydney Westfield is seeking a Department Manager to partner with the Store Director and Assistant Store Manager to drive daily boutique operations and deliver exceptional client service. You will lead a talented team, own the Donna (women's) business on the floor, and play a pivotal role in achieving KPIs and sales targets.

You will build genuine client relationships from the selling ceremony to after-sales care, stay current with luxury fashion trends, and mentor your team to

Qualifications

• Minimum 5+ years luxury retail experience.
• Minimum 5+ years of management experience in a similar role.
• Proven experience driving sales results and working towards KPIs.
• Passion for the Prada brand.
• Luxury fashion brand experience preferred.

Responsibilities

• Support Store Director and Assistant Store Manager in daily operations.
• Lead the Donna (women's) business on the floor and guide the team.
• Drive sales targets and KPI achievement through coaching and leadership.
• Build genuine client relationships from selling to after-sales care.
• Foster a high-performance, customer-focused culture in a luxury environment.

Skills

People leadership

Customer relationships

Sales targets

KPI driven

Fashion knowledge

Tools

POS systems

Job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

The Prada Group was built on a tradition of excellence and with a vision of innovation.; joining Prada means working with teams of people motivated by curiosity and dynamism. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth

As a Department Manager in Prada Sydney Westfield, you will support the Store Director and the Assistant Store Manager with the daily operations of running a successful boutique through managing your team and leading the Donna (women's) business to success.

What we expect from you:

You will be a natural people leader and will contribute to the positive work culture

You are customer focused – you take pride in building and nurturing genuine relationships with your clients from the selling ceremony to after sales care and clienteling initiatives.

You are sales-savvy and lead by example! You get a buzz when working towards targets and KPI's and you inspire your team to do the same

You have strong commercial awareness, with a deep understanding of contemporary trends and you know what is happening in the local and international market

Ready to roll up your sleeves and support your team on the floor

What you can expect from us:

A competitive remuneration package

Generous incentive and commission scheme

Training and development from the industry's best

Ideal Requirements:

Prior experience within a luxury or high-end fashion brand preferred - a minimum 5+ years of luxury retail experience is required

Minimum 5+ years of management experience within a similar role where you have demonstrated your ability to lead a team

Proven experience driving sales results and working towards KPIs

Passion for the brand

Are you ready to make an impact and step into this exciting role? We'd love to hear from you!

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Want to know more about working at Prada Group?