Luxury Sales Associate - Client Experience Expert

Hermès Paris; Sydney; On-site; AUD 55,000 - 65,000; Full time

Job summary

Hermès Australia in Sydney is seeking a Sales Associate for our Chatswood Chase boutique. You will join a dedicated team to deliver extraordinary client experiences in a fast-paced luxury environment, focusing on the Hermès Maison standards and exceptional service.

You will participate in daily operations, assist with stock, merchandising, and product knowledge across Hermès métiers, while maintaining impeccable presentation and building lasting client relationships with both current and new

Qualifications

• Availability to work a 7-day roster including weekends.
• Background in customer service and luxury sales preferred.
• Team player with Hermès values.
• Excellent relationship development and communication skills.
• High standard of presentation and grooming.
• Product knowledge of Hermès Métiers.

Responsibilities

• Deliver exceptional client experience aligned with brand standards.
• Support client relationships and handle aftersales.
• Participate in stock duties and cycle counts.
• Maintain visual merchandising and housekeeping on the floor.
• Share expertise on métiers and product launches.

Skills

Customer service

Luxury retail

Team player

Interpersonal skills

Tools

POS systems

CRM systems

Job description

Hermès Australia in Sydney is seeking a Sales Associate for our Chatswood Chase boutique. You will join a dedicated team to deliver extraordinary client experiences in a fast-paced luxury environment, focusing on the Hermès Maison standards and exceptional service.

You will participate in daily operations, assist with stock, merchandising, and product knowledge across Hermès métiers, while maintaining impeccable presentation and building lasting client relationships with both current and new