Luxury Sales Associate - Elevate Client Experience

Join; City of Monash; On-site; AUD 39,000 - 50,000; Part time

Job summary

Hermès Australia is seeking a Sales Associate to support Team Leaders and the Store Manager in delivering Hermès standards and exceptional client experiences in a luxury environment. The role involves back-of-house duties, stock handling, and daily store operations while maintaining the store image.

This is a part-time position (3 days per week) with availability across Thursday, Friday, Saturday and Sunday, including evenings.

Qualifications

• Strong background in customer service and/or sales, preferably luxury retail.
• Ability to provide exceptional client experience and maintain Hermès standards.
• Excellent interpersonal and communication skills.

Responsibilities

• Support daily store operations and back-of-house duties.
• Assist in client experiences and handle exchanges/returns per store policy.
• Maintain store presentation and housekeeping, including visual merchandising.
• Participate in stock duties and inventory processes.
• Contribute to teamwork and ambassadorship within the store.

Skills

Customer service

Sales

Teamwork

Luxury environment

Tools

POS/CRM systems

Job description

Hermès Australia is seeking a Sales Associate to support Team Leaders and the Store Manager in delivering Hermès standards and exceptional client experiences in a luxury environment. The role involves back-of-house duties, stock handling, and daily store operations while maintaining the store image.

This is a part-time position (3 days per week) with availability across Thursday, Friday, Saturday and Sunday, including evenings.