Luxury Retail Assistant Store Manager — Elevate Sales

1610 Swarovski Australia Pty.; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Recognition awards

Employee discounts

Volunteer leave

Employee assistance program

Training & development

Career progression

Job summary

Swarovski Australia is seeking an Assistant Store Manager in Sydney. You’ll lead a team, deliver luxury customer service, and drive commercial results daily. You’ll coach and onboard staff, oversee store operations, inventory, and cash handling, and step in for the Store Manager when needed.

Experience in luxury fashion or cosmetics is preferred, with a winning personality and a commercial mindset. We offer recognitions awards, employee discounts, volunteering leave, and strong development

Qualifications

• 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience.
• A winning personality to easily establish a trustful relationship and empower others.
• Excellent customer service skills and digital proficiency.
• Responsible and able to take ownership.
• Curious, empathetic, and results-driven team player with a commercial mindset.

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience
• Coach, motivate, and onboard team members to maximize performance
• Support recruitment, talent development, and employee relations
• Drive sales and support monthly plans and targets
• Oversee store operations, including inventory, cash handling, and compliance
• Step in for the Store Manager as needed

Skills

Leadership

Customer service

Coaching

Digital proficiency

Retail operations

Brand experience

Job description

Swarovski Australia is seeking an Assistant Store Manager in Sydney. You’ll lead a team, deliver luxury customer service, and drive commercial results daily. You’ll coach and onboard staff, oversee store operations, inventory, and cash handling, and step in for the Store Manager when needed.

Experience in luxury fashion or cosmetics is preferred, with a winning personality and a commercial mindset. We offer recognitions awards, employee discounts, volunteering leave, and strong development