Luxury Retail Assistant Store Manager

SWAROVSKI; New South Wales; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Product discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Job summary

Swarovski is seeking an experienced Assistant Store Manager to lead a team and deliver memorable brand experiences in our Australian boutique. You will drive sales, coach staff, and ensure exceptional customer service in a luxury environment.

Join a world-renowned brand that values growth, inclusivity and innovative thinking. The role offers opportunities for leadership development and a vibrant, diverse team culture.

Qualifications

• 1-2 years’ experience in a multi-cultural retail environment.
• Experience in luxury, fashion/cosmetics/lifestyle brands.
• Strong leadership and coaching abilities.
• Digital proficiency, learning agility and growth mindset.
• Winning personality with strong relationship-building skills.

Responsibilities

• Strive for excellence and go beyond in every customer interaction.
• Build a loyal portfolio of existing and new customers.
• Act as a role model, leading by example with passion and enthusiasm.
• Support recruitment, coach and motivate the team to drive the business.
• Support the implementation of the monthly service and sales plan, goals and targets.
• Facilitate the onboarding of new starters, in-store.

Skills

Leadership

Coaching

Customer service

Digital literacy

People skills

Job description

Swarovski is seeking an experienced Assistant Store Manager to lead a team and deliver memorable brand experiences in our Australian boutique. You will drive sales, coach staff, and ensure exceptional customer service in a luxury environment.

Join a world-renowned brand that values growth, inclusivity and innovative thinking. The role offers opportunities for leadership development and a vibrant, diverse team culture.