Luxury Housekeeping Team Lead: Guest Experience

Hyatt Hotels Corporation; Sydney; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Complimentary shift meals

Spa and F&B discounts

Hyatt accommodation worldwide

Employee assistance program

Paid family leave

Job summary

Park Hyatt Sydney is seeking a dedicated, flexible Housekeeping Team Leader to supervise attendants and ensure the guest rooms and public areas meet the highest standards.

The role involves task assignment, inspecting rooms, training staff, and maintaining excellent guest service, with opportunities to develop through Hyatt's learning programs.

Flexibility to work weekends and holidays; prior housekeeping experience and knowledge of Opera system are preferred; visa to work in Australia required.

Qualifications

• Strong communication skills and ability to work effectively with a team.
• Willingness to work on weekends and holidays as needed.
• Experience in housekeeping is preferred.
• Knowledge of Opera System and computer skills beneficial.
• Understanding of cleaning agents and chemicals is an advantage.
• Must have a valid visa to work in Australia.

Responsibilities

• Supervise Housekeeping attendants and Houseperson.
• Assign tasks and inspect rooms and public areas.
• Assist the Housekeeping Manager in managing cleanliness standards.
• Train staff and ensure consistent delivery of guest services.

Skills

Communication

Teamwork

Flexibility

Training

Tools

Opera System

Job description

Park Hyatt Sydney is seeking a dedicated, flexible Housekeeping Team Leader to supervise attendants and ensure the guest rooms and public areas meet the highest standards.

The role involves task assignment, inspecting rooms, training staff, and maintaining excellent guest service, with opportunities to develop through Hyatt's learning programs.

Flexibility to work weekends and holidays; prior housekeeping experience and knowledge of Opera system are preferred; visa to work in Australia required.