Luxury Housekeeping Supervisor — 5-Star Hotel Leader

Nucleus International Recruitment; Port Douglas; On-site; AUD 70,000 - 76,000; Full time

Benefits offered by this job

Staff discounts on food/beverage/hotel

Life with the Works — flexible hours/​

Training and career pathways

Employee Assistance Program

Employee Referral Incentives

Job summary

Nucleus International Recruitment – Port Douglas QLD is recruiting on behalf of Sheraton for a Housekeeping Supervisor. This permanent, full-time role supports the Housekeeping Manager and leads a team to deliver consistent 5-star room and public area presentation in a luxury hotel environment.

You will train and mentor associates, conduct room inspections, manage stock and equipment, assist with rosters and administrative tasks, and respond to guest requests with proactive, personalised

Qualifications

• Relevant experience in housekeeping, ideally within a 4- or 5-star hotel environment.
• Strong leadership, communication and organisational skills.
• Ability to motivate a team and maintain high standards under pressure.
• Basic computer knowledge for administrative and reporting tasks.
• Working rights in Australia.

Responsibilities

• Lead, train and mentor housekeeping associates to deliver consistent 5-star room and public area presentation.
• Ensure team compliance with grooming, uniform and operational standards.
• Conduct room and area inspections to meet luxury expectations.
• Manage stock levels, amenities and equipment, maintaining organised supply areas.
• Assist with rosters, productivity targets, and general administrative duties.
• Respond to guest requests promptly with personalised service experiences.

Skills

Leadership

Communication

Organization

Team motivation

Computer basics

Australia work rights

Job description

Nucleus International Recruitment – Port Douglas QLD is recruiting on behalf of Sheraton for a Housekeeping Supervisor. This permanent, full-time role supports the Housekeeping Manager and leads a team to deliver consistent 5-star room and public area presentation in a luxury hotel environment.

You will train and mentor associates, conduct room inspections, manage stock and equipment, assist with rosters and administrative tasks, and respond to guest requests with proactive, personalised