Housekeeping Supervisor - Luxury Resort (Full-Time)

Oaks Port Douglas Resort; Port Douglas; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Exclusive staff discounts on F&B and酒店

Life with the Works program

Training and development programs

Employee Assistance Program

Employee referral incentives

Work in Marriott International network

Job summary

The Sheraton Port Douglas is seeking a Housekeeping Supervisor to lead and develop a team at our Port Douglas location. You will supervise, train and coordinate housekeeping staff, ensuring outstanding cleanliness standards and guest satisfaction.

This on-site role offers comprehensive benefits within Marriott's global network, opportunities for professional growth, employee assistance programs, and staff discounts on F&B and rooms.

Qualifications

• Experience supervising housekeeping staff.
• Interview and selection of housekeeping associates.
• Training and coaching of associates and assist in their development.

Responsibilities

• Supervise housekeeping staff and ensure cleanliness standards.
• Interview and select housekeeping associates.
• Provide ongoing training and coaching to staff.
• Ensure compliance with hotel uniform and grooming standards.
• Maintain housekeeping supplies at par levels.
• Conduct performance reviews and provide feedback.
• Represent housekeeping in absence of managers.
• Attend to equipment and safety issues promptly.

Skills

Staff supervision

Training delivery

Coaching

Safety compliance

Job description

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At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Housekeeping Supervisor because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

Primary Duties:

• · Responsibility for the supervision, training and co-ordination of housekeeping staff.
• · Interview and selection of housekeeping associates.
• · Training and coaching of associates and assist in their development.
• · Ensure that housekeeping associates comply with hotel uniform and grooming standards.
• · Initiate and perform counselling, disciplinary action and commendations as necessary.
• · Maintain housekeeping supplies at par levels.
• · Conduct associate performance reviews.
• · Purchase departmental amenity and general operating supplies.
• · The Supervisor may be required to represent the housekeeping department in the absence of the Housekeeping Manager and Resort Operations Manager.
• · Ensure that your work area is always kept clean.
• · Show due care of all equipment, report maintenance issues to supervisor.
• · Report and/or take action on any equipment breakdown or safety issue relevant to your work area.
• · To attend work on time, ensuring that you are at your workstation in line with your rostered shift requirement.
• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** 168-190 Port Douglas Road, Port Douglas Queen 4877, Australia
VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
At the heart of local communities, Sheraton brings people together-both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Housekeeping Supervisor because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
**Primary Duties:**
+ · Responsibility for the supervision, training and co-ordination of housekeeping staff.
+ · Interview and selection of housekeeping associates.
+ · Training and coaching of associates and assist in their development.
+ · Ensure that housekeeping associates comply with hotel uniform and grooming standards.
+ · Initiate and perform counselling, disciplinary action and commendations as necessary.
+ · Maintain housekeeping supplies at par levels.
+ · Conduct associate performance reviews.
+ · Purchase departmental amenity and general operating supplies.
+ · The Supervisor may be required to represent the housekeeping department in the absence of the Housekeeping Manager and Resort Operations Manager.
+ · Ensure that your work area is always kept clean.
+ · Show due care of all equipment, report maintenance issues to supervisor.
+ · Report and/or take action on any equipment breakdown or safety issue relevant to your work area.
+ · To attend work on time, ensuring that you are at your workstation in line with your rostered shift requirement.
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years.

At Marriott International, we are dedicated