Luxury Housekeeping Supervisor – Island Resort

InterContinental Hayman Great Barrier Reef; Whitsunday Regional; On-site; AUD 36,000 - 51,000; Full time

Benefits offered by this job

Subsidised villa accommodation

Gym access

Bar and buffet diner

Laundry service

Movie room

Corner store

Sports fields

Job summary

InterContinental Hayman Great Barrier Reef on Hayman Island, Whitsundays, Queensland, seeks a Housekeeping Supervisor to lead the team and maintain the highest standards of cleanliness and presentation in a luxury five-star resort.

You will supervise guest rooms, coordinate readiness with Front Office, and ensure VIP requests are delivered promptly, with a strong focus on service excellence and safety. The role includes a 7-day roster and onsite amenities.

Qualifications

• Previous housekeeping experience, preferably in a luxury hotel or resort.
• Supervisory experience and the ability to lead and motivate a team.
• Strong attention to detail and commitment to brand standards.

Responsibilities

• Supervise and inspect guest rooms, suites and public areas to ensure exceptional cleanliness and brand compliance.
• Coordinate room readiness for arrivals, departures and stayover guests with Front Office for a seamless guest experience.
• Ensure guest requests and VIP amenities are actioned promptly, contributing to guest satisfaction and service excellence.

Skills

Housekeeping experience

Supervisory experience

Attention to detail

Communication skills

Time management

Job description

InterContinental Hayman Great Barrier Reef on Hayman Island, Whitsundays, Queensland, seeks a Housekeeping Supervisor to lead the team and maintain the highest standards of cleanliness and presentation in a luxury five-star resort.

You will supervise guest rooms, coordinate readiness with Front Office, and ensure VIP requests are delivered promptly, with a strong focus on service excellence and safety. The role includes a 7-day roster and onsite amenities.