Luxury Housekeeping Training Lead

Crown Resorts; Western Australia; Presencial; AUD 70 000 - 90 000; Tempo integral

Resumo da oferta

Crown Resorts in Australia is seeking a passionate Housekeeping Training Supervisor to lead and shape the skills and performance of our luxury housekeeping team, aligning with our five-star standards. You will deliver onboarding, coaching, and inspections, partnering with operations to ensure guest experiences are exceptional.

This hands-on leadership role offers growth within a world-class hotel environment.

Qualificações

• Experience in a housekeeping leadership role within a luxury hotel.
• Strong training and mentoring abilities with proven coaching outcomes.
• Knowledge of cleaning procedures, quality standards, and room inspections.
• Availability to work a 7-day roster; experience with PMS is preferred.

Responsabilidades

• Deliver onboarding, induction and training for new Housekeeping team members
• Coach and develop Supervisors, Room Attendants and Housekeeping Service Attendants
• Conduct room inspections, spot checks and quality audits to maintain five-star standards
• Monitor training progress and complete training documentation
• Support implementation of housekeeping procedures and service standards
• Partner with leaders to identify development opportunities and drive improvements

Conhecimentos

Housekeeping Leadership

Coaching & Mentoring

Staff Training

Quality Audits

OPERA PMS

Ferramentas

OPERA PMS

Descrição da oferta de emprego

Crown Resorts in Australia is seeking a passionate Housekeeping Training Supervisor to lead and shape the skills and performance of our luxury housekeeping team, aligning with our five-star standards. You will deliver onboarding, coaching, and inspections, partnering with operations to ensure guest experiences are exceptional.

This hands-on leadership role offers growth within a world-class hotel environment.