Luxury Hotel F&B Team Leader – Elevate Guest Experience

Park Hyatt; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Complimentary accommodation

Discounted accommodation for family

Duty meals

Discounted F&B

Wellbeing days

Parking discount

Employee assistance

Paid time off

Parental leave

Health insurance discount

Job summary

Park Hyatt Melbourne is seeking a Team Leader for Radii Restaurant & the Lounge to supervise daily operations and support the Assistant Manager in delivering exceptional guest experiences. This role is based in the heart of Melbourne and offers the chance to lead a diverse team in a luxury hotel environment.

You will oversee pre-shift briefings, ensure smooth service, manage rosters, and collaborate across departments to meet guest expectations while maintaining budgeted profits.

Qualifications

• Previous supervisory / managerial experience in a similar role or fast-paced environment.
• A current Victorian RSA certificate.
• People management and interpersonal skills along with strong communication skills.
• Flexibility to work on a rotating roster, including evenings, weekends and public holidays.

Responsibilities

• Conduct pre-shift briefings.
• Provide leadership to a diverse team.
• Handle guest enquiries and complaints in a courteous and efficient manner.
• Assist with creating and communicating rosters and delegation of tasks.
• Provide training and onboarding support for new associates within the department.
• Liaise with all necessary departments to ensure the productivity of the outlet is successful in its daily operations.
• Open and close the outlet as required.

Skills

Leadership

People management

Communication

Team coordination

Guest service

Job description

Park Hyatt Melbourne is seeking a Team Leader for Radii Restaurant & the Lounge to supervise daily operations and support the Assistant Manager in delivering exceptional guest experiences. This role is based in the heart of Melbourne and offers the chance to lead a diverse team in a luxury hotel environment.

You will oversee pre-shift briefings, ensure smooth service, manage rosters, and collaborate across departments to meet guest expectations while maintaining budgeted profits.