In-Room Dining Lead — Elevate Guest Experience

Hyatt; Melbourne; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Complimentary and discounted accommodation

Discounted food & beverage

Employee assistance program

Generous paid time off

Job summary

Hyatt Hotels Corporation is seeking a Team Leader for In Room Dining in Melbourne. This role involves supervising a small team, ensuring maximum guest satisfaction, and managing day-to-day operations.

The ideal candidate will have previous supervisory experience, excellent communication skills, and a current Victorian RSA certificate. Benefits include complimentary accommodation at Hyatt properties and generous paid time off.

Qualifications

• Previous supervisory or managerial experience in a similar role or fast-paced environment.
• Strong people management and communication skills.
• Flexibility to work on a rotating roster including evenings and weekends.

Responsibilities

• Conducting pre-shift briefings.
• Provide leadership to a diverse team.
• Deliver In Room dining and amenities to guest rooms.
• Provide personalized service to all guests.
• Assist with creating rosters and delegating tasks.
• Provide training and onboarding support.
• Liaising with departments for productivity.
• Opening and closing the outlet as required.

Skills

People management skills

Interpersonal skills

Strong communication skills

Leadership

Education

Victorian RSA certificate

Job description

Hyatt Hotels Corporation is seeking a Team Leader for In Room Dining in Melbourne. This role involves supervising a small team, ensuring maximum guest satisfaction, and managing day-to-day operations.

The ideal candidate will have previous supervisory experience, excellent communication skills, and a current Victorian RSA certificate. Benefits include complimentary accommodation at Hyatt properties and generous paid time off.