In‑Room Dining Team Leader – Luxury Hospitality

Park Hyatt Melbourne; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career advancement

Free/discounted accommodation

Duty meals

Discounted F&B

Parking discount

EAP

Paid leave

Health insurance discount

Job summary

Park Hyatt Melbourne is seeking a Team Leader for In Room Dining to help supervise daily operations and support the Assistant Manager in delivering exceptional guest experiences. You will lead a small team, coordinate rosters, and ensure timely delivery of in-room dining and amenities with personalised service.

Join a leading global hotel brand in the heart of Melbourne, where career growth, staff wellbeing, and competitive benefits support your professional development and work-life balance.

Qualifications

• Previous supervisory / managerial experience in a similar role or fast-paced environment would be advantageous
• A current Victorian Responsible Service of Alcohol (RSA) certificate
• People management and interpersonal skills along with strong communication skills
• The flexibility to work on a rotating roster, including evenings, weekends and public holidays

Responsibilities

• Conducting pre-shift briefings
• Provide leadership to a diverse team
• Deliver and presenting In Room dining and amenities to guest rooms in a timely manner
• Provide personalized service to all guests
• Assist with creating and communicating the rosters and delegation of tasks and responsibilities
• Provide training and onboarding support for new associates within the department
• Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations
• Opening and closing the outlet as required

Skills

Leadership

People management

Communication

Roster management

Customer service

Job description

Park Hyatt Melbourne is seeking a Team Leader for In Room Dining to help supervise daily operations and support the Assistant Manager in delivering exceptional guest experiences. You will lead a small team, coordinate rosters, and ensure timely delivery of in-room dining and amenities with personalised service.

Join a leading global hotel brand in the heart of Melbourne, where career growth, staff wellbeing, and competitive benefits support your professional development and work-life balance.