Food & Beverage Team Leader

Park Hyatt; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Complimentary accommodation

Discounted accommodation for family

Duty meals

Discounted F&B

Wellbeing days

Parking discount

Employee assistance

Paid time off

Parental leave

Health insurance discount

Job summary

Park Hyatt Melbourne is seeking a Team Leader for Radii Restaurant & the Lounge to supervise daily operations and support the Assistant Manager in delivering exceptional guest experiences. This role is based in the heart of Melbourne and offers the chance to lead a diverse team in a luxury hotel environment.

You will oversee pre-shift briefings, ensure smooth service, manage rosters, and collaborate across departments to meet guest expectations while maintaining budgeted profits.

Qualifications

• Previous supervisory / managerial experience in a similar role or fast-paced environment.
• A current Victorian RSA certificate.
• People management and interpersonal skills along with strong communication skills.
• Flexibility to work on a rotating roster, including evenings, weekends and public holidays.

Responsibilities

• Conduct pre-shift briefings.
• Provide leadership to a diverse team.
• Handle guest enquiries and complaints in a courteous and efficient manner.
• Assist with creating and communicating rosters and delegation of tasks.
• Provide training and onboarding support for new associates within the department.
• Liaise with all necessary departments to ensure the productivity of the outlet is successful in its daily operations.
• Open and close the outlet as required.

Skills

Leadership

People management

Communication

Team coordination

Guest service

Job description

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Park Hyatt Melbourne:

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us:

• Leading global hotel brand with career advancement opportunities
• Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
• Complimentary duty meals whilst on shift
• Discounted food & beverage and park club health & day spa treatments
• Discounted onsite car parking
• Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
• Generous paid time off and holiday policies including paid parental leave and wellbeing leave
• 10% discount with NIB Health insurance

About the Role:

As the Team Leader, Radii Restaurant & the Lounge you will be responsible for assisting with the efficient supervision of the department. You will support the Assistant Manager in managing the day to day operations as well as supporting the team to achieve maximum guest satisfaction and budgeted profit.

Some of the responsibilities include:

• Conduct pre-shift briefings
• Provide leadership to a diverse team
• Handle guest enquiries and complaints in a courteous and efficient manner
• Assist with creating and communicating the rosters and delegation of tasks and responsibilities
• Provide training and onboarding support for new associates within the department
• Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations
• Opening and closing the outlet as required

What you will bring to the role:

• Previous supervisory / managerial experience in a similar role or fast-paced environment would be advantageous
• A current Victorian Responsible Service of Alcohol (RSA) certificate
• People management and interpersonal skills along with strong communication skills
• The flexibility to work on a rotating roster, including evenings, weekends and public holidays