Luxury Front Desk Agent - Guest Experience (Part-Time)

Ihg Plc; Brisbane; In loco; AUD 30.000 - 39.000; Part-time

Vantaggi offerti da questo lavoro

Free meals on shift

Laundered uniform for your shifts

Paid birthday leave

Wellness and mental health days

Colleague discounts across IHG hotels

Descrizione del lavoro

InterContinental Hotel Brisbane invites applications for a Part-time Guest Service Agent to join our Front Office team. You’ll welcome guests, assist with check-in/out, and provide local insights to ensure memorable stays.

With a focus on warm hospitality, you’ll handle payments and inquiries while maintaining high service standards and a polished guest experience at our city-centre hotel.

Competenze

• Previous hotel experience in a similar role.

Mansioni

• Greet guests warmly and manage check-in/check-out smoothly.
• Assist with bookings, payments, and enquiries with local knowledge.
• Provide personalised recommendations and resolve guest issues.
• Maintain high standards of service throughout shift.

Conoscenze

Guest service experience

Descrizione del lavoro

InterContinental Hotel Brisbane invites applications for a Part-time Guest Service Agent to join our Front Office team. You’ll welcome guests, assist with check-in/out, and provide local insights to ensure memorable stays.

With a focus on warm hospitality, you’ll handle payments and inquiries while maintaining high service standards and a polished guest experience at our city-centre hotel.