Luxury Digital Commerce Experience Lead

1662; Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

L’Oréal Australia is seeking an Online Shopper & Experience Lead to define and execute the digital strategy for our luxury brands. You will shape the online journey across D2C, marketplaces, and indirect channels, driving growth and brand experience in the Australian market.

Reporting to the CMO, you will align local ecommerce initiatives with global guidelines, manage budgets, and translate consumer insights into flawless online experiences.

Qualifications

• Experience in digital platform or ecommerce management.
• Strong project management and cross-functional leadership.
• Analytical mindset with data-driven decision skills.
• Solid UX/UI understanding.
• Excellent stakeholder management and communication.

Responsibilities

• Strategic planning and alignment of local ecommerce strategies with global guidelines.
• Monitor ecommerce performance metrics to identify growth opportunities.
• Lead omnichannel UX and merchandising across digital platforms including D2C and marketplaces.
• Collaborate with media leads on funnel optimization and campaign strategies.
• Deliver data-driven recommendations for platform optimizations and product assortment.
• Provide budget allocation guidance to brand teams for online sales goals.
• Research competitor activity and consumer trends to stay ahead.

Skills

Digital platform mgmt

Cross-functional leadership

Data-driven decisions

UX/UI understanding

Stakeholder management

Job description

L’Oréal Australia is seeking an Online Shopper & Experience Lead to define and execute the digital strategy for our luxury brands. You will shape the online journey across D2C, marketplaces, and indirect channels, driving growth and brand experience in the Australian market.

Reporting to the CMO, you will align local ecommerce initiatives with global guidelines, manage budgets, and translate consumer insights into flawless online experiences.