Ecommerce Ops & Optimization Lead

The Estée Lauder Companies; Sydney; On-site; AUD 85,000 - 110,000; Full time

Job summary

The Estée Lauder Companies in Sydney seeks an Online Executive to optimise ecommerce experiences across owned and partner sites, coordinating content, launches and campaigns. You will drive product content accuracy, partner communications, and day‑to‑day channel onboarding while improving customer journey, search visibility, and online sales performance.

You will collaborate with marketing, brand and retail teams to translate launches into compelling online experiences and ensure timely asset

Qualifications

• Experience in ecommerce / managing online retail operations.
• Experience working with retailers and marketplaces is an advantage.
• Strong organisational and project management skills.
• Excellent interpersonal and communication skills.
• Able to work independently and meet tight deadlines.

Responsibilities

• Coordinate the creation and maintenance of product content across ecommerce sites.
• Brief and manage external support teams and agencies for online updates.
• Quality-check website content, product information, assets and campaigns.
• Coordinate digital campaigns, product launches and promotions across online channels.
• Conduct regular website audits to improve content accuracy and customer experience.
• Support ongoing performance and optimisation of ecommerce websites.
• Assist in launching new ecommerce marketplaces and channels.
• Coordinate requests from retail partners and ensure timely action.
• Monitor product availability and update online listings.

Skills

Ecommerce operations

Stakeholder coordination

Content management

Campaign execution

Retail partnerships

Project management

Tools

Web tools

Website analytics

Job description

The Estée Lauder Companies in Sydney seeks an Online Executive to optimise ecommerce experiences across owned and partner sites, coordinating content, launches and campaigns. You will drive product content accuracy, partner communications, and day‑to‑day channel onboarding while improving customer journey, search visibility, and online sales performance.

You will collaborate with marketing, brand and retail teams to translate launches into compelling online experiences and ensure timely asset