Luxury & Corporate Sales Manager

Shangri-La Group; Cairns Regional; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary with incentives

Complimentary staff meals on duty

Discounted accommodation & dining

Career development opportunities

Supportive, inclusive workplace

Represent one of Cairns’ premierLuxury

Job summary

Shangri-La The Marina, Cairns is seeking an experienced Luxury Corporate Sales Manager to join our Sales & Marketing team. You will drive corporate, government and MICE business, cultivate strategic accounts and lead tailored proposals to secure new opportunities.

You will manage an established client portfolio, collaborate with Revenue, Reservations, C&E and Operations, and travel to client sites and events as needed to grow market share and revenue.

Qualifications

• Experience in Corporate Sales within a luxury hotel or premium hospitality.
• Proven track record of achieving and exceeding sales targets.
• Strong knowledge of corporate travel, government and MICE markets.
• Exceptional networking, negotiation and presentation skills.
• Outstanding written and verbal communication skills.
• Proactive and self-motivated with excellent time management.
• Ability to analyse market trends and identify commercial opportunities.
• Experience using hotel sales systems and CRM platforms; Opera knowledge is advantageous.
• Current driver’s licence and willingness to travel for sales activities.

Responsibilities

• Identify and secure new corporate accounts and business opportunities.
• Grow a portfolio of corporate, government and key industry clients.
• Conduct sales calls, networking, client entertainment and familiarisation visits.
• Prepare tailored proposals, contracts and rate negotiations.
• Represent the hotel at trade shows, industry events and business networking functions.
• Develop strategic account plans to maximise revenue opportunities.
• Collaborate with Revenue, Reservations, C&E and Operations to deliver seamless client experiences.
• Maintain accurate sales activity, forecasting and reporting in CRM.
• Achieve monthly, quarterly and annual revenue targets.

Skills

Corporate Sales

Luxury Hospitality

Negotiation

Presentation

Networking

Market Analysis

CRM Systems

Opera Knowledge

Time Management

Travel Readiness

Tools

Opera

Job description

Drive business. Build relationships. Represent one of the world’s most recognised luxury hospitality brands.

Shangri-La The Marina, Cairns is seeking an experienced and commercially driven Luxury Corporate Sales Manager to join our Sales & Marketing team.

Positioned on the waterfront overlooking the iconic Marlin Marina and Trinity Inlet, our 255-room luxury hotel is renowned for delivering exceptional guest experiences, premium accommodation, award-winning dining, and sophisticated conference and event facilities.

This is an exciting opportunity for an accomplished sales professional who thrives on developing strategic partnerships, securing new business, and growing market share within the corporate, government, and MICE segments.

About the Role

Reporting to the Director of Sales, you will be responsible for developing and executing sales strategies that drive accommodation, meetings, conferences, and corporate business while strengthening Shangri-La’s presence in the Cairns market.

Your responsibilities will include:

• Proactively identifying and securing new corporate accounts and business opportunities.
• Managing and growing an established portfolio of corporate, government and key industry clients.
• Conducting sales calls, networking activities, client entertainment and familiarisation visits.
• Preparing tailored proposals, contracts and rate negotiations.
• Representing the hotel at trade shows, industry events and business networking functions.
• Developing strategic account plans to maximise revenue opportunities.
• Collaborating closely with Revenue, Reservations, Conference & Events and Operations teams to deliver seamless client experiences.
• Maintaining accurate sales activity, forecasting and reporting through CRM systems.
• Achieving monthly, quarterly and annual revenue targets across accommodation, meetings and events.

About You

You are passionate about luxury hospitality and understand how to build genuine long-term business relationships.

To be successful in this role you will have:

• Previous experience in Corporate Sales within a luxury hotel or premium hospitality environment.
• Demonstrated success in achieving and exceeding sales targets.
• Strong knowledge of the corporate travel, government and MICE markets.
• Exceptional networking, negotiation and presentation skills.
• Outstanding written and verbal communication skills.
• A proactive and self-motivated approach with excellent time management.
• The ability to analyse market trends and identify commercial opportunities.
• Experience using hotel sales systems and CRM platforms (Opera knowledge is advantageous).
• A current driver’s licence and willingness to travel for sales activities where required.

Why Join Shangri-La?

At Shangri-La, hospitality comes from the heart. As part of our global luxury brand, you’ll have the opportunity to build your career within one of the world’s leading hotel groups while working alongside a passionate and high-performing team.

We offer:

• Competitive salary package with incentive opportunities.
• Complimentary staff meals while on duty.
• Discounted accommodation and dining across Shangri-La Hotels worldwide.
• Learning, development and career progression opportunities.
• A supportive, inclusive and collaborative workplace culture.
• The opportunity to represent one of Cairns’ premier luxury hotels.

Shangri-La The Marina, Cairns is an Equal Opportunity Employer and welcomes applications from individuals of all backgrounds. Only shortlisted applicants will be contacted.