Luxury Commercial Operations Lead – AU/NZ Wholesale

Richemont; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible Working hours

Health & Wellness

Socially Engaged

Generous Holidays & Days Off

Company Restaurant

Training & Learning Programs

Job summary

Vacheron Constantin is seeking a Commercial Director to lead Australia and New Zealand operations, overseeing local activities, merchandising, and retailer accounts. You will partner with regional teams to drive growth and uphold luxury brand standards.

The role requires a university degree in a related field and at least 5 years in luxury retail or commercial operations, with strong analytical and stakeholder management skills. A premium client experience is central to success.

Qualifications

• Bachelor's degree or higher in Business, Commerce, Marketing, Retail Management or related field.
• Minimum 5 years' experience in luxury retail, wholesale, or commercial ops.
• Experience in luxury goods, watchmaking, jewellery, or premium retail.
• Strong commercial acumen with proven sales and ops performance.
• Advanced analytical skills with Excel, Power BI, SAP or similar.
• Excellent stakeholder management, communication, and presentation skills.
• Highly organized, autonomous, proactive and results-oriented.

Responsibilities

• Drive annual commercial strategy and sales performance for Australia and New Zealand.
• Oversee local operations, merchandising, inventory, and retailer accounts.
• Coordinate between local market and regional/global teams for alignment.
• Analyze business performance and identify growth opportunities.
• Manage product assortments, stock, and replenishment end-to-end.
• Maintain premium client experience and drive process improvements.

Skills

Strategic thinking

Leadership

Stakeholder management

Communication

Analytical skills

Education

University degree in Business/Commerce/Marketing/Retail Management

Tools

Excel

Power BI

SAP

Job description

Vacheron Constantin is seeking a Commercial Director to lead Australia and New Zealand operations, overseeing local activities, merchandising, and retailer accounts. You will partner with regional teams to drive growth and uphold luxury brand standards.

The role requires a university degree in a related field and at least 5 years in luxury retail or commercial operations, with strong analytical and stakeholder management skills. A premium client experience is central to success.